Massage comp 2

Question 1

the process of splitting up a market into groups with similar needs is called…

Answer 1

market segmentation

Question 2

the following source of information is an example of primary research

Answer 2

self designed and administered survey

Question 3

the employers portion of the employment insurance premiums is calculated at

Answer 3

1.4 times the employees’ premium

Question 4

what division of the nervous system is in play when we are having a tress response

Answer 4

sympathetic nervous system

Question 5

olfactory receptor cells are located in the

Answer 5

mucosal lining of the superior portion of the nasal cavity

Question 6

the involuntary muscles of the eye, that adjust the amount of light entering the eye and focus the lens of the eye, are supplied by the…

Answer 6

oculomotor nerve

Question 7

the dermatome for the nerve root c6 is located

Answer 7

lateral forearm, thumb and 2nd digit

Question 8

the spinal cord tapes inferiorly to a terminal point known as

Answer 8

conus medullaris page 23

Question 9

the inner layer of the meninges is called the

Answer 9

pia mater

Question 10

what branch of spinal nerves joins together to form the plexuses of the body…

Answer 10

anterior primary rami page 27

Question 11

which of the following is one of the two branches of the posterior cord, of the brachial plexus

Answer 11

axillary nerve PAGE 29

Question 12

which muscles are supplied by the axillary nerve

Answer 12

deltoid and teres minor page 30

Question 13

if there is loss of sensation on the antero lateral aspect of the forearm; which nerve is affected

Answer 13

musculotaneous nerve or radial depending on detractors page 32

Question 14

the lumbar plexus consists of which two main nerves

Answer 14

the femoral and obturator nerves page 38

Question 15

the best way to deal with potential transference/counter transference is
see #90 page 55

Answer 15

to acknowledge the possibility

Question 16

when the client is trying to share his/her feelings with you during the massage you need to

Answer 16

listen attentively

Question 17

when it comes to transference/counter transference it is important to See #89 Pg 55

Answer 17

confront the situation

Question 18

non verbal activity that actually influences or over rides the receivers interpretation in an unintentional manner, is a definition of

Answer 18

meta communication

Question 19

while it is recognized that there are several theories on human needs, a model that has been commonly used in the medial field is known as

Answer 19

maslows hierarchy of needs

Question 20

goal of a letter that delivers bad news should always be to convey the bad news in a way that ____any potential ____emotional impact; hopefully the letter should also be perceived by the reader as both genuine and considerate

Answer 20

minimizes, negative

Question 21

_____can involve both making decisions and using effective communications to guide and motivate group members into appropriate action

Answer 21

leadership

Question 22

____refers to any means of resolving or minimizing a conflict or disagreement between two or more parties

Answer 22

conflict resolution

Question 23

to verbalize and demonstrate to the person how you would open a bottle of wine using a cork screw and explain how the cork screw works is an example of

Answer 23

pantomime

Question 24

a____is a neutral individual whose goal is to help the concerned parties resolve their differences and achieve their goals

Answer 24

mediator

Question 25

some of the challenges related to conflicts involving more than two parties includes

Answer 25

multiple agendas and domination page 61