Mandatory - Diversity, Inclusion and Team Working

Question 1

What is the importance of diversity and inclusion?

Answer 1

It is important as it encourages the best out of everyone, to work their hardest in a comfortable and collaborative environment.

Question 2

Why is team working important?

Answer 2

Encourages differing perspectives and feedback, which will improve efficiency and productivity.

Question 3

What are some key skills useful for effective team working?

Answer 3

Listening
Discussing
Respect
Sharing information
Participation
Communication
Reflection

Question 4

What are some characteristics of a good team?

Answer 4

Trust
Respect
Common goals
Diverse set of skills
Information sharing

Question 5

What is the RICS doing to promote diversity and inclusion within the institution?

Answer 5

Stated that all members and firms should be working in a way which promotes acceptance and embrace of all 9 protected characteristics of the UK Equality Act 2010.

Question 6

What are the 9 protected characteristics of the UK Equality Act 2010?

Answer 6

1. Gender reassignment
2. Sex
3. Sexual Orientation
4. Age
5. Disability
6. Race
7. Religion
8. Marriage / partnership
9. Pregnancy and maternity

Question 7

Are you aware of any key legislation on Diversity, Inclusion?

Answer 7

The Equality Act 2010

Protects people from discrimination in the workplace and in wider society.

Question 8

How would you promote a diverse and inclusive team?

Answer 8

Adopt appropriate policies.
Use recruitment techniques which address unconscious bias.
Inclusive rather than discriminatory communication.
Exceed legal requirements in practice.

Question 9

What is unconscious bias?

Answer 9

Ba aware of biases and how this impacts others.
Avoid making assumptions.
Avoid any language that could lead to unconscious bias.
Undergo company training.