Managment of staff in small business

Question 1

Employment cycle

Answer 1

Covers all stages in the process of employing staff, from initial planning through recruitment, selection, induction, and eventual termination of employment.

Question 2

Staff planning

Answer 2

Is the development of strategies to meet the businesses future human resource needs.

Question 3

Job analysis

Answer 3

Is a systematic study of each employee’s duties, tasks and work environment.

Question 4

Job description

Answer 4

Is a written statement describing the employee’s duties, tasks and responsibilities associated with the job.

Question 5

Job specification

Answer 5

Is a list of the key qualifications needed to perform a particular job in terms of education, skills and experience.

Question 6

Recruitment

Answer 6

Is the process of attracting qualified job applicants - by using advertisements, websites, employment agencies and word of mouth - from which to select the most appropriate person for a specific job.

Question 7

Internal recruitment

Answer 7

Involves filling job vacancies with present employees, rather than looking outside the business.

Question 8

External recruitment

Answer 8

Involves filling job vacancies with people from outside the business.

Question 9

Employee selection

Answer 9

Involves gathering information about each applicant for a position, the using that information to choose the most appropriate applicant.

Question 10

Resume

Answer 10

Is a summary of a person’s previous employment experience.

Question 11

Structures interview

Answer 11

The interviewer asks a series of prepared questions based on the job specifications.

Question 12

Unstructured interview

Answer 12

The interviewer does not have a set of prepared questions and the interviewer does most of the talking.

Question 13

Permanent employees

Answer 13

Have a employment contract of indefinite duration.

Question 14

Fixed-term employees

Answer 14

Are employed on a contract for a specific period.

Question 15

Casual employees

Answer 15

Have contracts with employers for short-term, irregular or seasonal work.

Question 16

Superannuation

Answer 16

Is a system by which contributions are made to a fund which will provide benefits to an employee after recruitment.

Question 17

Legislation

Answer 17

Is a law made by parliament.

Question 18

Unlawful termination

Answer 18

Occurs when an employee is dismissed fir discriminatory reasons.

Question 19

Nepotism

Answer 19

Occurs when a family member is favoured for a position.

Question 20

Affirmative action

Answer 20

Refers to measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity.

Question 21

Human resource management

Answer 21

Is defined as the effective management of the formal relationship between the employer and employees, and involves the recruitment, selection, induction, performance management, and eventual termination of employment.