Managers, Management and Organisations

Question 1

Define a manager

Answer 1

Someone who coordinates and oversees the work of other people so that organisational goals can be achieved

Question 2

What are characteristics of traditional organisations?

Answer 2

Stable, inflexible, top-down decision making and working in one location.

Question 3

What are the characteristics of a contemporary organisation?

Answer 3

Dynamic, flexible, team oriented and anywhere, anytime

Question 4

What are the four management functions?

Answer 4

Planning (define goals and coordinate activities)
Organising (what and how to be done)
Leading (motivating people)
Controlling (ensuring this run smoothly)

Question 5

What are the management roles?

Answer 5

Interpersonal (figurehead, liaison)
Informational (monitor, spokesperson)
Decision (entrepreneur, negotiation)

Question 6

What are management skills?

Answer 6

Technological (knowledge in the field)
Human (work well with others)
Conceptual (think in abstract situations)