Managers Flashcards
What are the types of managers?
Top managers, middle managers, first line managers, team leaders
What do top managers do?
- Oversee the overall direction of the organisation
- Create a context of change by forming a long-range vision or mission for the company
- Develop employees’ commitment to and ownership of the company’s performance.
- Create a positive organisational culture
- Monitor their business environments
- Plan 3-5 years out
What do middle managers do?
- Set objectives consistent with the top management’s goals and plan and implementing subunit strategies for achieving those objectives
- Coorordinate and link groups, departments and divisions within a company
- Monitor and manage the performance of the subunits and individual managers who report to them
- Implement changes or strategies dictated by top management
- Plan 6-18 months out
What do first-line managers do?
- Manage the performance of entry-level employees
- Encourage, monitor and reward the performance of their workers
- Make detailed schedules and operating plans based on middle management’s intermediate-range plans
- Plan 2-4 weeks out
What do team leaders do?
- Facilitate team activities towards goal accomplishment
- Facilitate team performance. This doesn’t mean they
are responsible for team performance. - Manage external relationships. Act as a bridge
between their teams and other teams, departments and divisions in a company - Responsible for internal team relationships.
What are the types of managerial roles?
Interpersonal, Informational and decisional
What are the interpersonal managerial roles?
Figurehead and leader and liaison roles
What are the informational managerial roles?
Monitor, disseminator and spokesperson roles
What are the decisional managerial roles?
Entrepreneur, Disturbance handler, resource allocator and negotiator roles
What is the figurehead role?
An interpersonal role when managers perform ceremonial duties
What is the leader role?
An interpersonal role when managers motivate and encourage workers to accomplish organisational objectives
What is the liaison role?
An interpersonal role when managers deal with people outside their units
What is the monitor role?
An informational role when managers scan their environment for information
What is the spokesperson role?
An informational role when managers share information with people outside their departments or companies
What is the entrepreneur role?
A decisional role when managers adapt themselves, their subordinates and their units to change