Management Theories Flashcards
S.M, B.O, A.P
What are the 3 subfields of the classical perspective
scientific management, bureacratic organizations, administrative principles
W.
Who proposed scientific management?
Frederick W. Taylor
Discuss the theory of scientific managment?
classical management
used a standard scientific approach at managment to motivate, improve efficiency & labour productivity through scientific methods. Taylor said that workers could be rebooted like machines. Demonstrated the importance of money in boosting performance.
doesn’t appreciate workers, their individuality or their contributions
no feelings/ objective
Discuss bureacratic organizations as a classical theory?
runs on an impersonal, rational basis. Managers use power to delegate and this system runs on rules and records to ensure the smooth flow of the business.
Discuss administrative principles as a subfield?
focused on finding a way to organize the organization as a whole - has a formalized administrative structure, clear division of labour & delegation of power
Who was a main contributer of the administrative principle?
Henri Fayol
What are the 3 older perspectives?
Classical, Humanistic, Quantitative
S.T, C.V, TQM
What are the 3 recent historical trends?
Systems Thinking, Contingency View, Total Quality Management (TQM)
Discuss the humanistic perspective?
Focuses on the human element - addressing needs and attitudes of workers. Facilitates empowerment over controlling. Belief that workers perform better under positive treatment.
Hawthorne Studies, Maslow’s needs hierarchy, Mcgregor’s Theory X & Y
Discuss the Quantitative Persective
Also know as…?
Use of mathematics & statistics in the decision making management process
Management Science
Discuss the systems thinking approach
Views the organization as an open-system that focuses on synergy & subsystem interdependence
B.F.A
Discuss the contingency view
Also know as…
Believes that every situation is unique and that there’s no universal management theory - managers must determine which is the best approach
The best fit approach
Discuss total quality management
Focuses on continuous improvement through improving efficiency & improving quality. Incorporates employee involvement, benchmarking & heavy focus on the consumer.
