→management skills including communicating, delegating planning, leading, decision-making and interpersonal

Question 1

what is a management skill?

Answer 1

Management skills the abilities or competencies that managers use to achieve business objectives

Question 2

what is communicating in relation to management skills?

Answer 2

Communicating the ability to transfer information from a sender to a receiver, and to listen to feedback

Question 3

what is delegating in relation to management skills?

Answer 3

Delegating the ability to transfer authority and responsibility from a manager to an employee to carry out specific activities

Question 4

what is planning in relation to management skills?

Answer 4

Planning the ability to define business objectives and decide on the methods or strategies to achieve the business objective

Question 5

what is leading in relation to management skills?

Answer 5

Leading refers to the ability to motivate people to work towards the achievement of business objectives

Question 6

what is decision-making in relation to management skills?

Answer 6

Decision-making the ability to identify the options available and then choose a specific course of action from the alternatives

Question 7

what are interpersonal skills in relation to management skills?

Answer 7

Interpersonal skills the ability to deal or liaise with people and build positive relationships with staff

Question 8

what are the 3 levels of planning?

Answer 8

• Strategic long-term planning, usually over two to five years
• Tactical flexible, adaptable, medium-term planning, usually over one to two years, which assists in implementing the strategic plan
• Operational specific details about the way in which the business will operate in the short term