Management and Leadership

Question 1

What is leadership?

Answer 1

the process of influencing and directing individuals or groups towards the achievement of goals.

Question 2

What are common traits of a leader?

Answer 2

communication, negotiation, resilience, commitment, hardworking, confidence, decisive.

Question 3

What are the two different leadership perspectives?

Answer 3

traditional and modern

Question 4

What is the traditional view of leadership?

Answer 4

Command and control, decision making.

Question 5

What is the modern view of leadership?

Answer 5

inspiring employees, creating a vision, shaping core values and culture, building effective teams.

Question 6

Why is leadership increasingly important?

Answer 6

Changing organisational structures.
Rapid change.

Question 7

Why do changing organisational structures make leadership increasingly important?

Answer 7

• flatter and greater delegation.
• teamwork and focus on quality assurance.
• coaching, support and empowerment.

Question 8

Why does rapid change make leadership increasingly important?

Answer 8

• change is becoming a constant feature of business life.
• soft skills of leadership and management increasingly important.

Question 9

What is the role of strategic leadership?

Answer 9

• strategic leaders are the people who influence or control the corporate strategy of a business.
• often personally identified with the strategy.
• occurs both in small firms and larger corporates.

Question 10

How is strategic leadership demonstrated?

Answer 10

command, vision, decision making, symbolic.

Question 11

How is strategic leadership demonstrated through command?

Answer 11

where leaders take direct control.

Question 12

How is strategic leadership demonstrated through vision?

Answer 12

where leaders set the vision and core beliefs.

Question 13

How is strategic leadership demonstrated through decision making?

Answer 13

where the leader weighs up options and decides.

Question 14

How is strategic leadership demonstrated through being symbolic?

Answer 14

Where the leader is the embodiment of the strategy, but not involved day to day?

Question 15

What is the difference between leaders and managers?

Answer 15

leaders: inspire people, build relationships, take risks, and have followers.
managers: enact the plan, use their authority, manage risks, and have subordinates.

Question 16

What are the three types of management?

Answer 16

senior management, middle management, junior management.

Question 17

What is senior management?

Answer 17

• eg board of directors.
• set corporate objectives and strategic direction.
• board is responsible to shareholders; led by the CEO.

Question 18

What is middle management?

Answer 18

• accountable to senior management.
• run business functions and departments.

Question 19

What is junior management?

Answer 19

• supervisory role, accountable to middle management.
• monitor and control day to day tasks, and manage teams of workers.

Question 20

Define continuum.

Answer 20

Something that slowly changes from one extreme to another.

Question 21

What is Tannenbaum and Schmidt’s continuum of leadership behaviour theory?

Answer 21

a continuum represents a range of actions related to the:
- degree of authority used by the manager.
- area of freedom available to non-managers.

Question 22

What are the four stages of the continuum in Tannenbaum and Schmidt’s theory?

Answer 22

• tells: leader identifies problems, makes decisions, and announces to subordinates.
• sells: leader still makes decisions, but attempts to overcome resistance through discussion + persuasion.
• consults: leader listens to advice and suggestions from the group before making a decision.
• shares: leader passes on the solving and decision making to the group.