Management and Leadership Flashcards
What is leadership?
the process of influencing and directing individuals or groups towards the achievement of goals.
What are common traits of a leader?
communication, negotiation, resilience, commitment, hardworking, confidence, decisive.
What are the two different leadership perspectives?
traditional and modern
What is the traditional view of leadership?
Command and control, decision making.
What is the modern view of leadership?
inspiring employees, creating a vision, shaping core values and culture, building effective teams.
Why is leadership increasingly important?
Changing organisational structures.
Rapid change.
Why do changing organisational structures make leadership increasingly important?
- flatter and greater delegation.
- teamwork and focus on quality assurance.
- coaching, support and empowerment.
Why does rapid change make leadership increasingly important?
- change is becoming a constant feature of business life.
- soft skills of leadership and management increasingly important.
What is the role of strategic leadership?
- strategic leaders are the people who influence or control the corporate strategy of a business.
- often personally identified with the strategy.
- occurs both in small firms and larger corporates.
How is strategic leadership demonstrated?
command, vision, decision making, symbolic.
How is strategic leadership demonstrated through command?
where leaders take direct control.
How is strategic leadership demonstrated through vision?
where leaders set the vision and core beliefs.
How is strategic leadership demonstrated through decision making?
where the leader weighs up options and decides.
How is strategic leadership demonstrated through being symbolic?
Where the leader is the embodiment of the strategy, but not involved day to day?
What is the difference between leaders and managers?
leaders: inspire people, build relationships, take risks, and have followers.
managers: enact the plan, use their authority, manage risks, and have subordinates.
What are the three types of management?
senior management, middle management, junior management.
What is senior management?
- eg board of directors.
- set corporate objectives and strategic direction.
- board is responsible to shareholders; led by the CEO.
What is middle management?
- accountable to senior management.
- run business functions and departments.
What is junior management?
- supervisory role, accountable to middle management.
- monitor and control day to day tasks, and manage teams of workers.
Define continuum.
Something that slowly changes from one extreme to another.
What is Tannenbaum and Schmidt’s continuum of leadership behaviour theory?
a continuum represents a range of actions related to the:
- degree of authority used by the manager.
- area of freedom available to non-managers.
What are the four stages of the continuum in Tannenbaum and Schmidt’s theory?
- tells: leader identifies problems, makes decisions, and announces to subordinates.
- sells: leader still makes decisions, but attempts to overcome resistance through discussion + persuasion.
- consults: leader listens to advice and suggestions from the group before making a decision.
- shares: leader passes on the solving and decision making to the group.
