Management and leadership

Question 1

What is a manager

Answer 1

Takes control of administrating, directing and ensuring that goals are being reached?

Question 2

What is a leader?

Answer 2

Someone that creates a vision, inspires others to follow and move towards reaching it

Question 3

What are the differences between managers and leaders?

Answer 3

Leaders- inspire and motivate , consider long term strategies and to overcome challenges, encouraging sight of vision
Managers- control and direct, follow what has been set by the leaders, recruit staff, ensure product or service is profitable

Question 4

What are the characteristics of a leader?

Answer 4

• intellectual skills, interpersonal skills, realistic aspirations, adapting to employees

Question 5

What is MBO ( management by objectives) ?

Answer 5

Objectives are definite and delegated to different firms, when all objectives from firms added together then it should equal the whole organisations end result

Question 6

What are the advantages of MBO?

Answer 6

• improved control, managers understand who reached what goal
• improved financial control of managing revenue and expenditure
• improved communication up and down hierarchy
• motivate workforce, commitment to reaching goals

Question 7

What are the disadvantages of MBO?

Answer 7

• seen as controlling
• business environment is constantly ongoing , some goals may become unrealistic or less important
• time consuming, time is spent on setting objectives , rather than managing the business

Question 8

What is the MBO process ?

Answer 8

1) review objectives
2) set objectives for management
3) set objectives for individuals
4) monitor progress
5) evaluate progress

Question 9

What are characteristics of a theory x manager?

Answer 9

• workers constantly supervised
• workers motivated by money
• workers do not want to decision make

Question 10

What are characteristics of a theory y manager?

Answer 10

• employees are ambitious and want to progress
• employees are motivated by more than money
• employees can be trusted to work independently.

Question 11

what are the characteristics of a autocratic leader?

Answer 11

-they are a theory x manager
- make all the decisions and does not get involvement from employees
- high levels of supervision and input over employees
- workers are dependant on the leader
- they are advantageous in times of crisis

Question 12

what are the characteristics of a paternalistic leader?

Answer 12

• persuades workers to follow
• leader makes all decisions
• leader considers welfare of employees and makes decisions in their best interest
  -similar to autocratic

Question 13

what are the characteristics of democratic leader?

Answer 13

• workers are consulted with decision making
• leader consults with subordinates
  -there is high communication from employees to gain feedback
• it promotes creativity and participation
  -leaders require good communication skills

Question 14

what are the characteristics of laissez faire leader?

Answer 14

• leader gives minimal guidance and input, risking productivity levels as employees not be motivated enough
  -workers left alone to get on with their jobs
  -opportunity for workers to demonstrate their capabilities, freedom and creativity

Question 15

what are the characteristics of a bureaucratic leader?

Answer 15

• develop specialisation of jobs
• clearly defined job roles
  operate in strict hierarchal structures
• job roles are obligated to be stuck to , therefore finding a cover/replacement can be tricky