HR Flashcards
what are characteristics of flexible working hours?
-Workers can be contracted to work 35 hours a week, but can complete this as they wish.
what are the advantages of flexible working hours?
- employees feel more trusted, so they are unlikely to leave the job, which is also a benefit for the employers for having a good reputation.
- increases motivation for employees.
- reduces cost of office space for employers
what are the disadvantages of flexible working hours?
-Can Lead to Less Productivity
-Can Lead to More Procrastination
- It can be Harder for Managers and Employers to Keep Track of what Their Employees are Doing
what are the characteristics of home working?
working from home
what are advantages of home working?
- employees work harder as they feel more motivated
-non-commuting, leaving more time for the employee to do what they like in this time, ensuring there is a good work life balance - less office space is required for business
what is selection?
Selection is the process of hiring the best person for a job vacancy. There are many different selection methods a business can use, and the choice might depend on various factors such as the type of job vacancy being filled and how much money and time is available.
what are methods of selection?
interviews, work trials, testing, selection exercises, and telephone interviews.
what are interviews?
carried out by a panel consisting of a specialist personnel manager, a manager from the department the person is applying to and an independent member. This would allow an all-round picture of the candidate to be determined. The objective of an interview is for the candidate to be able to explain their suitability for the job and for the interviewers to gather as much relevant information about the candidate as possible.
what are telephone interviews?
Telephone interviews are interviews held over the phone rather than face-to-face. They will usually be carried out by a member of the company’s human resources team. A telephone interview will usually be given to candidates who have passed the online application and/or psychometric test stage of the recruitment process and are used to select applicants to be invited to a face-to-face interview.
what are advantages of telephone interviews?
-They are time and cost-effective (most last about 20–25 minutes).
-They test the candidate’s verbal communication skills and telephone technique.
-They can test the candidate’s commitment – they often involve questions to check if candidates have researched the employer.
what are work trials?
Work trials can last up to 30 days (but normally last around a week). During the trial, the potential employee will be introduced to the core tasks of the job and will try to complete them effectively.
what are advantages to work trials?
- to possible employee it shows whether it is a suitable job for them e.g. can the cope with stress, so they have correct skills, does the workplace suit them
-identify to employer if the possible employee has the correct skills.
what is a psychometric test?
A psychometric test is a way of assessing a person’s personality in a measured and structured way. This type of test is used by employers to help them identify candidates with suitable personality traits for the job. They help employers decide whether candidates have the enthusiasm and motivation that the employer is looking for, and whether they are likely to fit in with the organisation’s culture and methods of working.
what is the advantages to psychometric testing?
-help them recruit the right people with the right mix of abilities and personal qualities
- They are also useful for ‘sifting out’ many applicants at an early stage and so saving the employers both time and money.
what are aptitude and ability tests?
they are designed to test the ability of the candidate to complete the core tasks of the job. Within a manufacturing workplace, the test is likely to take the form of work sample tests. These involve completing a sample of the work that the candidate will be expected to do. Alternatively, for a job in accounts, suitability is more likely to be checked using a numeric ability test. This test will include basic arithmetic, number sequences and simple mathematics.
what effect does having an effective recruitment process have on: customers, employees, managers, suppliers, shareholders ?
customers- better employees cause more productivity within the, therefore better quality of products and more available
employees-
managers-
suppliers-
shareholders-
what does the contract of employment include?
-employment conditions
-wages
-rights
-responsibilities
-duties
-holiday
-pension rights
when should the contract of employment be stuck to?
- until the date when the contract ends
- until terms are changed by both the employee and employer
during dismissal what must the employer do?
- have a valid reason for dismissal
- be consistent, e.g.)not allow one member of staff to do something and another member of staff cant do something
-investigate the situation fully
-act responsibly
what is minimum wage?
lowest pa that an employee is entitled too
what are groups of people that cant be discriminated against?
– LGBTQ
-gender
- age
- religion
- pregnant
- disabled
- married
what is direct dismissal?
to treat someone unfairly that has protected characteristics
what is indirect dismissal?
rules that apply to everyone but put someone at a disadvantage
what are trade unions?
- they campaign for laws that will benefit workers
can anyone join a trade union?
- any working person can join a trade union
why should I join a trade union?
- to represent other disadvantaged workers
- negotiation of pay with employers
- to ensure health and safety
-support development of equal opportunity laws
what are three industrial actions to resolve conflicts?
- overtime ban
- work to work
- strike
what is an overtime ban?
employee works basic hours and does not work overtime
what is work to work?
employees follow strict workplace rules, for e.g. always wearing a hard hat
what are strikes?
withdrawal of labour
what are the disadvantages of strikes to workers?
lack of pay due to less hours being worked
what are the disadvantages of strikes to employers?
lack of productivity
