Consumer Rights

Question 1

what consumer rights should businesses abide by?

Answer 1

-product is fit for purpose
-fits description
-product is not damaged
-consumers only legible for item when received (delivery)

Question 2

when can a consumer request a refund?

Answer 2

if the damage or the product is not fit for purpose a refund should be made if it’s within 0-30 days. If a consumer was to change their mind about a product they are not legally required to be able to refund the item

Question 3

when can a consumer request a repair?

Answer 3

if the product is damaged then the consumer can request a repair within 0-6 months. The business should be given on,y one opportunity to replace or repair the product

Question 4

what are the reasons of safety being a protection of consumers

Answer 4

Cost saving ways of production may tempt businesses into unsafe product measures that could harm or damage the consumer, so customers are legally protected if not the business can get serious consequences

Question 5

reasons for protection of consumers, globalisation

Answer 5

Different countries have a different consumer rights act , however if they are to sell to the uk they must abide by uk laws

Question 6

why are scientific advantages a reason to protect consumers

Answer 6

fake electrical appliances and pharmaceuticals could not have been tested therefore could be harmful