MANAGEMENT Flashcards

1
Q

How can Management be described?

A

As both an art and science

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2
Q

What are the four basic pillars of Management? Hint (PODM) Expand

A
  1. Plan: clear goal, analyze strengths and weaknesses, evaluate all scenarios
  2. Organize: prepared, motivated, roles. solutions
  3. Direct: like an orchestra
  4. Monitor: adjust when necessary, be aware
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3
Q

What are the 6 Management Theories? Just list.

A

X and Y, Human Relations, Internal Process, Rational Goal Model, Open System Model, Competing Values

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4
Q

What is the X and Y Theory?

A

X: - lazy workers

  • uses discipline and punishments
  • focused on control

Y: - intrinsically motivated

  • optimistic, caring
  • believes workers seek responsibility
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5
Q

What are the 6 descriptions of the Human Relations Theory?

A
  1. work is as natural as play and rest
  2. empower to innovate indépendantly
  3. Share the big picture objectives
  4. Training and development
  5. Appropriate Recognition
  6. Helpful theories
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6
Q

What is the Rational Goal Model Theory? (3) Hint: robot-like

A
  • engineer optimal productivity
  • set goals, speed productivity, increase income and profit than competitors
  • initiate action
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7
Q

What is the Open System Model Theory? (3)

A
  • adapt to changing environmental factors
  • managers should focus on controlling the system instead of over controlling employees
  • STRENGTH: acquires resources for sustainable system
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8
Q

What is the Competing values theory?

A

The theory that compares all of the other theories of management in regards to the power role the managers play and their contrasting beliefs and values

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9
Q

What is the Internal Process Theory? (2) What are its five functions? (POCCC) Hint: similar to pillars

A
  • exert authority over humans to maintain the stability of hierarchic admin
  • info management, documentation control, consolidated continuity and process measurement
  1. Planning
  2. Organization
  3. Commanding
  4. Coordination
  5. Controlling
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