management Flashcards

1
Q

Comprises directing and controlling a group of one or more people or entities for the purpose of coordinating and harmonizing that group towards accomplishing a goal

A

management

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2
Q

FIVE CONDITIONS WHERE MANAGEMENT COULD SUCCEED:

A

mission/goal
authority
resources
responsibility
accountability

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3
Q

Functions of Management:

A

planning
organizing
leading/motivating
controlling/monitoring

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4
Q

Deciding what needs to happen in the future and generating plans for action

A

planning

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5
Q

Making optimum use of the resources required to enable the successful carrying out of plans

A

organizing

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6
Q

Exhibiting skills in these areas for getting others to play an effective part in achieving plans

A

leading/motivating

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7
Q

Checking progress against plans, which may need modification based on feedback

A

controlling/monitoring

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8
Q

responsible for creating a structure that defines roles and responsibilities within the organization

A

management

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9
Q

Roles of a MANAGER

A

person
servant
representative

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10
Q

Skills of a MANAGER

A

organizational, people, financial management, technical

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11
Q

management theories

A

SYSTEMS ANALYSIS
BEHAVIORAL SCIENCE
BUREAUCRACY MANAGEMENT
SCIENTIFIC MANAGEMENT

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12
Q

attempts to apply a systematic or scientific approach to the study of organization

A

scientific management

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13
Q

Examines the organizational aspects of the company & its workflow to explain how institutions function and to improve their structural process

A

bureaucracy management

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14
Q

focuses on the performance and interaction of people within the organization

A

behavioral science

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15
Q

views the organization as a continuous process interacting within itself and with its environment

A

system analysis

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16
Q

Five Basic Management Operations
(according to Peter Drucker)

A
  • setting objectives
  • motivating and communicating
  • developing people including the managers
  • organizing
  • establishing standards or measurements of performance
17
Q

o “Before you can begin a journey you must know where you are going”
o It is the thinking and analyzing portion of the management process

A

planning

18
Q

To gather necessary resources, people, and develop an organizational structure
for putting the plan into action

A

organizing

19
Q

o The most visible of all management functions
o Includes seeing the day-to-day task necessary to ensure a smooth-running facility are done
o Called as the HUMAN FACTOR STAGE where both leadership and managerial skills come to the forefront

A

directing

20
Q

FIRST – Be sure that the instructions are clearly understood
SECONDLY – to check, to ensure that instructions have been followed
The tool of persuasions and control are the primary mechanisms for success in the
controlling functions

A

controlling

21
Q

management by objectives

A
  • definition
  • core
  • principle
22
Q

FOUR MANAGEMENT FUNCTIONS OF A MANAGEMENT PROCESS

A
  • planning
  • organizing
  • directing
  • controlling
23
Q

Managerial Levels and Hierarchy

A

Senior Management
Middle Management
Low-Level Management
Foreman
Rank and File

24
Q
  • Requires extensive knowledge of management roles & skills
  • Have to be very aware of external factors such as markets
  • Decisions must be of long-term nature
  • Decisions are made using analytic, directive, conceptual and/or
    behavioral/participative processes
  • Responsible for strategic decisions
  • Have to chalk out the plan
  • Executive in nature
A

TOP-LEVEL MANAGEMENT

25
Q
  • have a specialized understanding of certain managerial tasks
  • responsible for carrying out the decisions made by top-level management
A

MIDDLE MANAGEMENT

26
Q
  • Ensures that the decisions and plans taken by the other two are carried out
  • decisions are generally shortterm ones
A

LOWER MANAGEMENT

27
Q
  • Have direct supervision over the working force in office factory, sales field or other areas of activity of the concern
A

FOREMAN

28
Q
  • responsibilities of the persons belonging to this group are even more restricted and more specific than those of the foreman
A

RANK AND FILE