management Flashcards
Comprises directing and controlling a group of one or more people or entities for the purpose of coordinating and harmonizing that group towards accomplishing a goal
management
FIVE CONDITIONS WHERE MANAGEMENT COULD SUCCEED:
mission/goal
authority
resources
responsibility
accountability
Functions of Management:
planning
organizing
leading/motivating
controlling/monitoring
Deciding what needs to happen in the future and generating plans for action
planning
Making optimum use of the resources required to enable the successful carrying out of plans
organizing
Exhibiting skills in these areas for getting others to play an effective part in achieving plans
leading/motivating
Checking progress against plans, which may need modification based on feedback
controlling/monitoring
responsible for creating a structure that defines roles and responsibilities within the organization
management
Roles of a MANAGER
person
servant
representative
Skills of a MANAGER
organizational, people, financial management, technical
management theories
SYSTEMS ANALYSIS
BEHAVIORAL SCIENCE
BUREAUCRACY MANAGEMENT
SCIENTIFIC MANAGEMENT
attempts to apply a systematic or scientific approach to the study of organization
scientific management
Examines the organizational aspects of the company & its workflow to explain how institutions function and to improve their structural process
bureaucracy management
focuses on the performance and interaction of people within the organization
behavioral science
views the organization as a continuous process interacting within itself and with its environment
system analysis
Five Basic Management Operations
(according to Peter Drucker)
- setting objectives
- motivating and communicating
- developing people including the managers
- organizing
- establishing standards or measurements of performance
o “Before you can begin a journey you must know where you are going”
o It is the thinking and analyzing portion of the management process
planning
To gather necessary resources, people, and develop an organizational structure
for putting the plan into action
organizing
o The most visible of all management functions
o Includes seeing the day-to-day task necessary to ensure a smooth-running facility are done
o Called as the HUMAN FACTOR STAGE where both leadership and managerial skills come to the forefront
directing
FIRST – Be sure that the instructions are clearly understood
SECONDLY – to check, to ensure that instructions have been followed
The tool of persuasions and control are the primary mechanisms for success in the
controlling functions
controlling
management by objectives
- definition
- core
- principle
FOUR MANAGEMENT FUNCTIONS OF A MANAGEMENT PROCESS
- planning
- organizing
- directing
- controlling
Managerial Levels and Hierarchy
Senior Management
Middle Management
Low-Level Management
Foreman
Rank and File
- Requires extensive knowledge of management roles & skills
- Have to be very aware of external factors such as markets
- Decisions must be of long-term nature
- Decisions are made using analytic, directive, conceptual and/or
behavioral/participative processes - Responsible for strategic decisions
- Have to chalk out the plan
- Executive in nature
TOP-LEVEL MANAGEMENT
