Management

Question 1

Manager

Answer 1

The person responsible for setting objectives, organising resources and motivation workers so objectives are met

Question 2

Management

Answer 2

The organisation and coordination of activities in order to meet objectives

Question 3

Fayol’s functions of management

Answer 3

-Planning
-Organising resources to meet objectives
-Commanding, directing and motivating employees
-Coordinating activities
-Controlling and measuring performance

Question 4

Mintzberg’s management roles

Answer 4

-Interpersonal- dealing w and motivating employees. For ex-
Figurehead, Leader, Liaison

-Information- acting as a receiver and transmitter of info. For ex-
Monitor, Disseminator, Spokesperson

-Decisional- taking decisions and allocation resources. For ex-
Entrepreneur, Disturbance handler, Resource allocator, Negotiator

Question 5

Autocratic management

Answer 5

One manager takes a decisions with very little input from others
Benefits
-Leader takes all decisions
-Supervise workers closely

Limitations
-Demotivates workers
-Decisions don’t benefit employees input

Question 6

Democratic management

Answer 6

Encourages employee active participation in taking decisions
Benefits
-Participation is encouraged
-Two way communication used

Limitations
-Time consuming
-Sometimes, quick decision making is required

Question 7

Paternalistic management

Answer 7

View that manager knows what’s better for the workers
Benefits
-Managers do what they think is best
-Managers want workers to be happy w their jobs

Limitations
-Some workers maybe dissatisfied by attempts to consult

Question 8

Laissez faire management

Answer 8

Management that leaves decision making to the workforce
Benefits
-Delegate all authority and decision making
-Broad criteria or limits for staff to work within

Limitations
-Workers may not appreciate lack of structure
-Lack of feedback

Question 9

Theory X

Answer 9

The view that employees are lazy, fear motivated and in need of constant direction

Believes that-
-Dislike work
-Avoid responsibility
-Not creative

Question 10

Theory Y

Answer 10

View that employees are internally motivated, enjoy their work and are prepared to take on additional responsibilities

Believes that-
-Can derive enjoyment from work
-Accepts responsibility
-Are creative

Question 11

Factors that depend on management style used

Answer 11

-Training and experience of workers
-Time available for consultation and participation
-Attitude of managers
-Importance of issues under consideration