Human Resource Management Flashcards
Human Resource management
The strategic approach to the effective management of employees so they help the business gain competitive advantage
Internal recruitment
When a vacancy is filled by someone in the existing organisation
Benefits
-Applicants are already known
-No need for induction training
-Culture of the organisation is understood
-Quicker and easier
External recruitment
When. vacancy is filled by someone outside the organisation
Benefits
-New ideas enter the business
-Wider choice of applicants
-Higher standard of applicants
-Avoids resentment between employees
Employee contract
A legal document that sets out the terms and conditions governing a workers job
-Employees work and responsibility
-Working hours
-Temporary or permanent
-Holiday entitlement
Redundancy
When a job is no longer required by the organisation
Dismissal
Being fired due to incompetence or breach of discipline
Fair and unfair dismissal
Fair
-Inability to do the job
-Negative attitude at work
-Disregard of required health and safety
-Deliberate destruction of property
-Bullying of other employees
Unfair
-Pregnancy
-Discriminatory reason
-Being a part of a union
Equality policy and its impact
Practices and processes aimed at achieving a fair organisation where everyone is treated the same way
Impacts of equality policy
-High morale and motivation
-Developing good reputation
-Measuring employees performance by achievements
Diversity policy and its impact
Practices and processes aimed at creating a mixed workforce
Impact
-Consumers attracted by a diverse sales force
-Employing more qualified workforce based on merit
-Increasing creativity as individuals from different backgrounds
-Achieving cultural awareness
-Promoting diverse language skills
Types of training
Induction- Introductory tannin programmes to familiarise new recruits with business systems and layout
On-the-job- Instruction at the work place on how the job should be carried out
Off-the-job- Training undertaken away from the workplace
Employee appraisal
The process of assessing the effectiveness of an employee judged against preset objectives
Benefits of cooperation between employer and employees
-Fewer days lost due to industrial action
-Easier for management to bring change
-Agreement in effective operations will increase the business’s competitiveness
-Workers insights lead to more successful decisions
Reasons to join a trade union
-To engage in collective bargaining
-Collective industrial action to influence employers
-Legal support for unfair dismissal
-For all legal requirements to be met
Collective bargaining
The process of negotiating terms of employment between employer and a group of workers who are represented by trade union official
Benefits of collective bargaining
-Easier for employers to negotiate w one trade union officer
-Union officials act as a useful channel of communication for workers
-Unions can impose discipline on this who take hasty industrial action
-These discussions led to increased productivity
