Management 1 Flashcards
Planning, organizing, directing and controlling: the art of getting things done by and through people (WHO, 1993: 5).
Management
A systematic process of using resources with judgement, to achieve objectives.
Management
is to organization what health is to the body – the smooth functioning of all its parts !” (McMahon et al, 1992: 3)
Good management
- Figurehead
- Leader
- Liaison person
Engaging in interpersonal contact
- Monitor
- Disseminator
- Spokesperson
Processing Information
- Entrepreneur
- Disturbance Handler
- Resource Allocator
- Negotiator
Making Decisions
covers the relationships that a manager has to have with others
Interpersonal
because of their formal authority and symbolic position representing
the organization
Figureheads
bringing together the needs of an organization and those of the individuals under their command
Leaders
a manager has to maintain a network of relationships outside the organization
Liason
monitoring what goes on in the organization, receiving information about both external and internal events, and transmitting it to
others.
monitoring
process of transmission is the ___________role
dissemination
manager often has to give information concerning the organization to outsiders, taking on the role of spokesperson to both the general public and those in positions of
influence.
spokesperson
Most crucial role
Making Decisions
- someone who finds new ways of doing things
-initiate change and take an active part in deciding exactly what is to be done.
Entrepreneur
have to make decisions which arise from events beyond their control and unpredicted
Disturbance Handler
to make decisions about the allocation of money, people, equipment, time and so on.
Resource Allocation Role
has to negotiate with others and in the process make decisions about the commitment of
organizational resources.
Negotiation Role
MANAGEMENT FUNCTIONS
- Planning
- ORGANIZING
- Staffing
- DIRECTING
- Controlling
Process of determining the organization’s objectives and deciding
how to accomplish them
Planning
Objectives – results desired by organization
Mission – organization’s purpose and philosophy
Planning
Common & Elaborate Organizational Objectives
*Profit, competitive advantage, efficiency, growth
*Service, ethics, community responsibility
Executive level managers
*Establish the long-range objectives & overall strategy to fulfill firm’s mission
*2-10 years forward-looking
*Sustainability
*Diversification, divestiture , mergers & acquisitions,
Strategic Plans
- Short-range – strategy implementation
*1 year or less
*Environmental change
*Periodically reviewed & updated
Tactical Plans
