making decisions and solving problems

Question 1

problem solving

Answer 1

comprehensive, sequential, cognitive process used to solve a problem by reducing the difference between current and desired conditions

Question 2

decision making

Answer 2

process in which a preferred option is chosen from among a set of alternatives on the basis of given criteria or strategies

Question 3

intellectual processes

Answer 3

• Scientific method
• Nursing process
• Problem-solving process
• Decision-making process
• Ethical decision making
• Creative decision making
• Shared decision making
• Critical thinking

Question 4

creative decision making

Answer 4

• Lateral or divergent thinking
• New and imaginative ideas
• Appreciative inquiry (define the problem, discover, dream, design, deliver)

Question 5

intuitive decision making

Answer 5

• Subconscious integration of all the experiences, conditioning, and knowledge of a lifetime
• Without conscious thought
• Role of intuition in nursing

Question 6

factors that affect the quality of decision

Answer 6

• Individual decision biases
• Group decision biases
• Fallacies
• Personal attributes

Question 7

applying the problem-solving process

Answer 7

• Define the problem.
• Gather data.
• Analyze the data.
• Develop solutions.
• Select solutions
• Implement solutions.
• Evaluate the result.

Question 8

rational decision making model

Answer 8

• Be aware of assumptions
• Set goals first
• weight criteria according to importance
• generate alternatives, and rate each alternative
• evaluate each alternative to see which is best.

Question 9

bounded rationality model

Answer 9

• Satisficing decision
• Optimizing decision
• Fishbone diagram
• Ms (methods, machines, manpower, materials)
• Ps (place, procedure, people, policies)
• Ss (surroundings, suppliers, systems, skills)

Question 10

clinical judgement model

Answer 10

• clinical reasoning
• clinical journalling

phases
- noticing
- interpreting
- responding
- reflecting

Question 11

group decision making

Answer 11

• high quality decision
• all who are responsible for implementation must accept

Question 12

leadership and team development

Answer 12

• Shared decision-making
• Team development
• Coordination, cooperation and communication
• Team Competencies
  Group performance dynamics

Question 13

team decision support tools

Answer 13

• Electronic meetings
• Brainstorming
• Six thinking hats
• Nominal group technique
• SWOT (strengths, weaknesses, opportunities, and threats) analysis