developing the role of manager

Question 1

role theory

Answer 1

• began with management theory
• participative, humanistic approaches
• situational leadership (path goal theory)

Question 2

conway’s (1978) definition of role theory

Answer 2

represents a collection of concepts and a variety of hypothetical formulations that predict how actors will perform in a given role, or under what circumstances certain types of behaviours can be expected

Question 3

situational leadership

Answer 3

there is no single “best” leadership style exists, but rather, effective leaders and managers adapt their behaviours based on the situation

Question 4

role and function of management

Answer 4

• focus on person to develop strengths and abilities that lead to excellence in performance
• help develop realistic goals
• foster an environment that promotes goal attainment
• emphasize objectivity, collaboration, honest, directness and listening to others

Question 5

Drucker’s (1974) Five 
Management Functions

Answer 5

• Establish objectives and goals.
• Organize and analyze.
• Foster teamwork.
• Evaluate performance of workers.
• Develop self and people.

Question 6

Transformational Leadership Practices

Answer 6

• Building relationships and trust
• Creating an empowering work environment
• Creating an environment that supports knowledge development and integration
• Leading and sustaining change
• Balancing competing values and priorities

Question 7

Management Competencies

Answer 7

• Accountability for professional practice
• Verbal communication
• Team-building skills
• Leadership skills
• Conflict resolution
• Knowledge of ethical and legal issues

Question 8

Evidence-Informed Decision-Making in Management

Answer 8

• actively participate in research
• facilitate use of research in own administrative practices and in staff’s clinical practice

Question 9

mentoring definition

Answer 9

an intense interpersonal exchange between a senior experienced colleague and a less experienced junior colleague in which the mentor provides support, direction, and feedback regarding career plans and personal development

Question 10

mentoring

Answer 10

• Mentorship is critical for preparing new leaders
• key component of career planning and professional development
• Boosts staff self-confidence

Question 11

organizational culture

Answer 11

Implicit knowledge or values and beliefs within the organization that reflect the norms and traditions of the organization

Question 12

laschingers’s study

Answer 12

Discuss examples based on your clinical experiences and observations
- Interactional justice
- Structural empowerment
- Respect
- Work pressures
- Emotional exhaustion
- Work effectiveness

Question 13

management challenges

Answer 13

• balancing pt needs, staff needs and upper management requests
• workplace violence

Question 14

managing health care settings

Answer 14

• maintain healthy work environment
• recognition of staff

Question 15

managing resources

Answer 15

• Nurse manager is aware of predictors of positive outcomes for quality patient care.
• Nurse manager is responsible for managing all resources designated to the unit of care.
• Budget and personnel are critical resources.
• Decision-making occurs at point of service.

Question 16

informatics

Answer 16

• electronic medical records
• electronic pt classification systems
• new technologies (ex. smart beds)
• accessibility and use of internet

Question 17

quality indicators

Answer 17

• quality of care
• nursing minimum data sets
• nursing sensitive indicators

Question 18

professionalism

Answer 18

• Academic preparation
• Roles and competencies
• Increasing autonomy
• Professionalism: all-encompassing