Maintenance Of Values And Ethics Flashcards

1
Q

ICARE

A
Integrity
Courage
Accountability
Respect for people
Excellence
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2
Q

Sgt’s responsibility to talk about ICARE

A

Assist employees with understanding ICARE values

During the 1st quarter discuss the values in a formal setting.

Review with employee the oath of office and law enforcement code of ethics.

Conduct ICARE training

Review blue team monthly

Ensure commendable actions are given.

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3
Q

Define rights if police officer:

A

The rights as stated in the rights of peace officers are afforded to all department employees and those rights are reflected in this internal investigative process.

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4
Q

Burden of proof in IAB investigation.

A

Clear and convincing evidence.

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5
Q

Citizen review board (CRB) what is their role.

A

CRB was created to review internal investigations concerning complaints against commissioned police and corrections officer. The department will fully cooperate with the CRB.

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6
Q

It is policy to investigate all complaints of employee misconduct, including harassment and/or discrimination whether on or off duty, to ensure effective measures to manage employee performance and conduct and assure the public’ trust.

A

Just read

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7
Q

Subject employee and witness employees will cooperate with internal investigations or the will be _____________.

A

Disciplined for insubordination and subject to disciplinary measures.

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8
Q

When an employee is suspected of misconduct relating to an alcohol and drug abuse allegations. The sgt will ___________

A

Contact IAB immediately and the responsible supervisor will follow the appropriate actions.

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9
Q

You are a supervisor and receive a complaint that you are not the direct supervisor of the complainant. What do you do?

A

The person receiving the complaint will notify the bureau commander over the involved employee and IAB will be notified immediately when the act is a major violation, alcohol or drug abuse, or criminal acts by employee.

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10
Q

Who can an employee report a complaint too?

A
  1. Any supervisor
  2. The director of the employment diversity section (EDS)
  3. The internal affairs bureau commander
  4. The office of Human Resources captain or director.
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11
Q

Complaints of harassment or discrimination will be documented on a ________________.

A

Statement of complaint (SOC)

And forwarded to director of employment of diversity section

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12
Q

Do all citizen complaints rise to he level of an SOC?

A

No

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13
Q

Define citizen contact/ preliminary inquiry.

A

Conducted to determine the nature of the complaint, they are not considered formal investigations.

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14
Q

Define customer service dispute?

A

Disputes concerning the methods and procedures used by the department to provide various service. Basically a citizen upset with procedural process of the department.

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15
Q

Minor allegation investigation defined

A

Allegations of misconduct of found to be true would result in discipline ranging from written to less than 40 hours or disciplinary transfer.

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16
Q

Major allegation investigation defined

A

Allegations of misconduct that if found to be true would result in a 40 hour, demotion or termination. These cases will be investigated by IAB unless directed otherwise by the sheriff.

17
Q

Internal investigation findings types list 6

A
  1. Sustained - the misconduct occurred
  2. Not sustained - no evidence the misconduct occurred.
  3. Unfounded - proven the complaint didn’t occur
  4. Exonerated - the act did occur but was justified, legal and proper.
  5. Misconduct not based on complaint - misconduct occurred but was not part of the original complaint.
  6. Policy failure - the act occurred and was in accordance with policy, but misconduct might not have occurred if policy was better clarified.
18
Q

Role of a sgt receiving a complaint 4 steps.

A

Interview to determine the facts and circumstance

Complete an SOC including accused, witness officer etc

Once SOC is completed send to IAB. If the complaint doesn’t arise to the level of an SOC complete one anyways and forward to IAB.

Explain the process to complainant.

19
Q

Steps to handle a customer service disputes (2 steps)

A

Explain the department policy to the citizen

Document the discussion in blue team as a citizen contact.

20
Q

Two types of investigations into minor allegations by area command.

A
  1. Formal investigation

2. Supervisory intervention (requires a contact report)