Main themes of operations management Flashcards

1
Q

What are the key principles in POM

A

1) In 1960 it was MRP(material requirement planning ) a push strategy

2) In 1980 JIT (Just in time) a pull strategy

3) In 1990 QRM ( Quick response manufacturing) pull & push strategy

4) In 1990 TOC (Theory of constraints) bottleneck strategy

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2
Q

Explain the main strats

A

Mrp:
- used to
determine the number of parts, components and
raw materials needed to produce a product

  • It provides a schedule specifying when each type of
    part, component or raw material or product should
    be ordered or produced
  • Products generated by MRP are pushed to the
    market

JIT:
- Implemented by the japanese in order to catch up to americans
- How they did it: Set up reductions, train workers, quality control, fool proofing, customers get only what they need
- Zero inventories
- The seven zeros: zero defects, excess, setups, breakdown, excess handling, lead time, surging
- Implementing JIT with Kaizen: Constant search for the better or continuous improvement and Jidoka: any problems are self-evident
-JIT insists that any production process should be a mirror image of the real demand
- JIT implements Total quality management wich means that evrybody is involved in a continuous process with data and knowledge
- JIT attacks waste of time and decreases scraps and inventories, zero stock politics and permits a streamlined flow
- they decreased a 3 hours process to 3 minutes

QRM (Quick response Manufacturing)
- The company’s strategy is focused on reduction of lead time in all aspects of the company’s operations
- QRM defers by explaining why lead time reduction is important and why many of the main startegies are actually lengthening rather than shortening lead-times. In JIT reduction and speed are ommited
- QRM affects all operations of the company from manufacturing to office operations
- Push and pull
- contrary to JIT, QRM may respond to a large variability

TOC (Theory of constraints)
- The constraint (bottleneck) determines the throughput
-

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3
Q

Why does speed matters in POM?

A

Speed helps in:
- Lead time reduction
- Inventory cost reduction: hold less inventory for less time
- Increased flexibility and responsiveness: Companies are more responsive to market changes and demands
- Enhances customer satisfaction

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4
Q

What are the main historical periods of OM, what we’re the shifts in thinking in the evolution

A

1950 Scale: high volume, low unit cost, division of labour

1960 Cost: activity based costing. foundation of layout system

1970 Quality: focus from product to process

1980 Speed: JIT, speed based competition

1990 Modularity: product design and platforms. one platform builds several products

2000 Sustainability: self-regulation, ethic in business

2010 Digitalization: Iot, 3D-printing

2020 open ecosystems

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5
Q

What are the main principles or laws of operations management? What is Little’s law, how to apply it?

A

Little’s law is the average number of items in a queuing system how much time these items stay in the system and the rate at which they arrive in the system.

Little’s law’s formula is:

WIP=LT x TPR

where:
WIP (work in progress): the average number of items within the system

LT (lead time): The average time an item spends in the system from start to finish

TPR (throughput rate): The average rate at which items arrive at and leave the system

if we reduce LT the:
- profit increases
- inventory decreases
- customer satisfaction increases

Little’s law is useful to understand and optimize systems where items flow through various stages it helps with:

  • Inventory management
  • Process Improvement
  • Capacity planning

it helps managers make informed decisions to improve efficiency and productivity

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6
Q

What is Swift Even Flow

A

“Swift even flow” is a concept in operations management that emphasizes the smooth and continuous movement of products or services through a production process without significant delays or bottlenecks.

Key aspects of swift even flow:
- Continuous production
- Consistent workloads
- reduction of variability
- Just in time
- Lean manufacturing principles

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