macro (lesson 4)

Question 1

is a network which includes both public and private tourism and hospitality sectors.

Answer 1

Travel industry

Question 2

Category 1

Answer 2

• Travel Agency
• Hotel
• Retail Shops
• Restaurants
• Airlines
• Ground Transportation

Question 3

Category 2

Answer 3

• Contract Food Services
• Contract Laundry
• Food Suppliers
• Tour Organizations
• Travel Publications

Question 4

Category 3

Answer 4

• Planners
• Government Agencies
• Financial Institutions
• Real Estate Developers
• Educational and Vocational Training Institutions

Question 5

Travel industry is the composite of private and public organizations which are involved in the overall development, production and marketing of different products and services that serve the needs of the tourists and travelers

Answer 5

Gee, Choy and Makens (1997)

Question 6

is direct providers which include businesses that are related to travel such as airlines, ground transportation, travel agencies and businesses which are involve in providing direct products to tourists such as hotels, restaurants and retail shops.

Answer 6

first category

Question 7

is support services which lend support to direct providers.

Answer 7

second category

Question 8

is tourism development organizations which primarily deal with tourism and hospitality development.

Answer 8

third category

Question 9

Tourism and hospitality supply components are classified into five main categories

Answer 9

I. Natural resources
2. Infrastructure
3. Hospitality resources
4. Transportation and transportation equipment
5. Transportation

Question 9

consists of all underground and surface developmental construction such as water supply systems, sewage disposal systems, gas lines, electrical and communications systems, drainage systems and other constructed facilities such as highways, airports, railroads, roads, drives, parking lots, parks, night lighting, marinas and dock facilities, bus and train station facilities and similar tourist service installations.

Answer 9

Infrastructure

Question 10

include elements in an area for the use and enjoyment of visitors such as climate, landforms, terrain, flora, fauna, bodies of water, beaches, natural beauty and water supply drinking, sanitation and similar uses.

Answer 10

Natural resources

Question 11

include the cultural wealth of an area which makes possible the successful hosting of tourists. Examples are the welcoming spirit of tourist business employees, attitudes of the residents toward visitors, courtesy, friendliness, sincere interest, willingness to serve and to get better acquainted with visitors with visitors and other manifestations of warmth and friendliness.

Answer 11

Hospitality resources

Question 12

include items such as ships, airplanes, trains, buses, limousines, taxis, automobiles, cog railways, aerial tramway and similar passenger transportation facilities

Answer 12

Transportation and transportation equipment

Question 13

is of utmost important in developing tourism and hospitality

Answer 13

Transportation

Question 14

Land Travel (3)

Answer 14

a. Taxi and limousine
b. Bus Service
c. Rail Services

Question 15

Adequate taxi and limousine service is important in a tourist area. The taxi driver should always be polite, well-mannered and accommodating or helpful to the tourists or to their passengers. Taxi drivers should be trained in foreign language,

Answer 15

Taxi and limousine

Question 16

Tours buses must be equipped with comfortable seats, air-conditioning units and restroom

Answer 16

Bus Service

Question 17

is an integral part of the tourism industry. The tourism industry in many countries of the world has been profoundly shaped by the development of air services.

Answer 17

Air travel

Question 17

The majority of seasoned tourists desire to travel by train because of its safety record and the convenience and satisfaction of viewing the scenery from a comfortable air-conditioned car. The appeal of rail travel has been further enhanced by the recent introduction of high-speed trains.

Answer 17

Rail Services

Question 18

Travel by water is as old as civilization itself. However, the industry as we know it began when Thomas Newcomen invented the steam engine in 1712. A boom in passenger ship travel toward the end of the 1800s was aided by a growing influx of immigrants from Europe to America, while more affluent passengers travelled by steamship for pleasure or business.

Answer 18

SEA TRAVEL