M3 - People, Processes & Team Interactions

Question 1

____ and ____ ensure a successful project

Answer 1

Collaboration & communication

Is a two way process

Creates transparency

Also two of the agile PM DSDM principles

• we value individuals and interactions above processes and tools
• We value customer collaboration over contract negotiation

Question 2

Distributed Team Communication

Answer 2

Effective communication includes:

• Daily stand up meeting
• Group people in a room ideally
• Avoid large groups dialling in from desks

Question 3

Ingredient for effective collaboration (7)

Answer 3

1. Mutual respect between team members
2. Be open minded and approachable
3. Be available when needed
4. Open to change while having clear direction
5. Having consistent and stable team membership
6. Communicate properly and effectively
7. Being subject to DSDM-style leadership

Question 4

Team Collaboration (5 elements)

Answer 4

Collaborative People

• Ability to apply knowledge across situations
• Functional & disciplinary skills

DSDM Teams

• DSDM teams bring people together to shared goals and require business and solution teams working together

Shared Team Goals

• Early DSDM phases and products that help establish common goals

Culture of collaboration

• Agile PM ensures the work cultures promotes confidence, trust, openness and honesty by creating the right environment. Regular workshops and iterative development approaches help build a collaborative culture.

Servant-Leader Leadership

• PMs leadership approach should be facilitative and collaborative. Emphasis should be on taking care of those in your charge.

Question 5

Top tips for team interaction

Answer 5

• Consider “Forming, Storming, Norming and Performing”
• Promote dedicated area where everyone can sit together
• Support communicating beyond project team

Question 6

Roles & Interaction with the PM

Answer 6

Project Manager: High level planning and scheduling of the project. Monitoring delivery against plan, motivating and empowering teams. Responsible for any problems escalated from SDT.

Business Sponsor: Retains ownership of the project

Business Visionary