Long Lists Flashcards

1
Q

What is the Governance Structure ?

A

“1. Privy Council
2. Governing Council
3. Standard and Regulations Board
4. RICS board management
5. Audit, Risk, Assurance and finance committee
6. Nominations and reumeration committee
7. World regional boards and market advisory panel”

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2
Q

What are the 7 recommendations made by Bichard?

A

“1. Renewed and improved focus on public interest of the RICS
2. Maintaining self regulation
3. Increased focus on diversity and inclusion
4.Focussing on regional support and renewing focus on younger members
5. Undertaking a review of the RICS every 5 years
6. A new simplified governance structure
7. Showing greater leadership on issues such as climate change and sustainability. “

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3
Q

What are the five benefits of being a member of the RICS ?

A

“1. Status - unrivelled client confidence
2. Recognition - promotion of professional excellence to global markets.
3. Market advantage - status and standards can provide a competitive advantage.
4. Knowledge
5. Network - access to 140,000 professionals worldwide.”

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4
Q

What information is required by the RICS for Firm regulation ? (RICS Financial return)

A

“1. Type of business and staffing details
2. Name of the responsible principal
3. Nature of Business
4. Statutory Activities (finance).
5. Complaints handling procedure
6. Personal Indemnity Insurance
7. Weather the client holds money “

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5
Q

What was the rationale for developing the new rules ?

A

“1.Simpler structure
2. Clear examples
3. Focus on diversity and inclusion
4. Understanding evolving technologies
5. Greater focus on tacking global challenges such as climate change”

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6
Q

What are the five ethical principals?

A

“1.Members and firms must be honest, act with integrity and comply with their professional obligations, including obligations to the RICS.
2. Members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise.
3. Members and firms must provide good quality and diligent service
4. Members and firms must treat others with respect and encourage diversity and inclusion.
5. Members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession.”

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7
Q

What must regulated firms follow under the ROC app A (7 things)?

A

“1. Publish a complaints handing procedure - including ADR and a complaints log.
2. Ensure current and previous work is covered by PII.
3. If sole practitioner, make arrangements in the event of death or inability to work.
4. Cooperate with the RICS
5. Promptly provide all information requested by the standards boards and regulations.
6. Display literature in accordance with RICS policy.
7. Report any matter that they are required to report under the rules for registration for firms.”

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8
Q

What are the 3 levels of disciplinery action?

A

“1. Action by the Head of Regulation
2. Disciplinery panel
3. Appeal panel”

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9
Q

What 4 actions can the head of regulation initiate upon completion of their investigations?

A

“1.Serve a fixed price penalty
2. Make a regulatory compliance order
3. Refer the matter to a single member of the Regulatory tribunal for consideration.
4.Refer the matter to the disciplinery panel.”

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10
Q

What penalties are available for the Regulatory Tribunal Disciplinery panel?

A

“1.Issue a regulatory compliance order.
2. Fine
3. Reprimand
4.Impose conditions upon future continued RICS registration
5. Expulsion from membership or removal of firm.
6. Impose an unlimited fine per offense.
7. Publication of the results of the hearing.”

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11
Q

When would it be appropriate to decline an instruction ?

A

“1. If there is a conflict of interest.
2. If you are not professionally competent
3. If you do not have all the facts
4. If the proposed client will not sign the Terms of Engagement
5. If the Professional Indemnity Insurance Liability Cap cannot be agreed.
6. If the Client is on the UK sanctions list
7. If you would not make your decision public
8. If the advice is to a friend or on a probono basis.”

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12
Q

What is included within the CHP guidance?

A

“1. Complaints must be given in writing.
2. Notify proofessional indemnity insurance of the complaint or this could be neglifence.
3. Keep a complaints log.
4. Details of the complaints handling procedure must be issued to the client upon terms of engagement.”

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13
Q

What 6 areas of good practice are set out in this document? RICS Client Money 2019

A

“1. Holding Client Money
2. Providing information to clients
3. Receipt of client money
4 Payment from client accounts
5. Accounting record and control
6. Compliance”

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14
Q

What are the 6 principals of the Bribery Act 2010?

A

“1. Proportionality
2. Top level commitment
3. Risk assessment
4. Due Diligence
5. Communication
6. Monitoring and review”

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15
Q

What are the 4 offenses of the Bribery Act 2010?

A

“1. Bribing
2. Receiving a bribe
3. Bribing a foreign public official
4. Failing to prevent bribery”

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16
Q

What steps can a company take to prevent bribery?

A

“1. Identification of potential risks
2. Staff training
3. Provision of clear policies
4. Regular reviews.”

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17
Q

What are the provisions within the ML and TF Regulations?

A

“1. Requirement to have a money laundering and terrorist financing risk assessment.
2. Impliment systems, policies and controls to address ML and TF.
3. Adopt appropriate internal controls.
4. Provide Staff Training
5. Complying with requirements relating to PEPs.
6. AML checks - identifying purchasers source of funds
7. Additional high risk factors assessing the need for enhanced due diligence.”

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18
Q

Other requirements of the regulations include ?

A

“1. A limit of 1000 euros for the acceptance of cash
2. The ongoing business relationship should be monitored
3. Detailed record keeping of procedures
4. A nominated Money Laundering Reporting Officers must report suspicious activity to the national crime agency.
5. A firm must maintain records for a minimum of 5 years.”

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19
Q

What are the AML checks for a private limited company?

A

Proof of ownership
Name of directors
Company registration number
Certificate of incorporation

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20
Q

Four key points for PII?

A

“1. Policy should be fully retroactive (Cover all work covered by the past).
2. Certificates are sent to the RICS on an annual basis.
3. Early notification to insurers when a potential claim arises.
4. Adequate run off cover is required for when the firm stops trading.”

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21
Q

How can negligence claims be avoided or reduced?

A

“1. Clearly understand the clients objective and confirm these in the terms of engagement.
2. Ensure you are competent to undertake the instruction.
3. Undertake the work with relavent Professional Standard Information.
4. Make detailed notes and photographs
5.Keep up-to-date with market knowledge and legislation.
6. Cap the professional liability excess on you policy in the ToE.

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22
Q

What are the requirements for firm registration?

A

1) Type of business and staffing details
2) Name on responsible director
3) Statutory activities
4) Nature of business
5) Details of CHP including an ADR
6) PII
7) Weather the company holds client money

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23
Q

How do you close down a firm?

A

“Inform the RICS
Inform clients and arrange them to be handed over to a new firm
return any client money
Set up professional indemnity run-off cover for a minimum of 6 years.
Retain a copy of client file on record for a minimum of 6 years”

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24
Q

What procedures do surveyots need to be aware of when dealing with client money ?

A

“Client accounts must be kept separately and clearly identified
The word ‘client’ is on the bank account and check book
Client must be able to have their monies on demand
Payment of Interest is agreed with a client and accounts must be kept in order.
Accurate records must be kept with a running balance.”

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25
Q

What are the types of negotiation?

A

“Competition (win-lose)
Collaboration (win-win)
Compromise (split the difference)
Accomodation (lose-win)
Avoidance (lose-lose)”

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26
Q

What is the 6 stepped approach to risk assessments?

A

“1. Identify the Hazards
2. Identify the people at risk from the Hazards
3. Evaluate the risk (likelihood and severity).
4. Record findings.
5. Review risk assessment regularly
6 Advise all those affected by the outcome of the risk assessment and the precautions to minimise or eliminate the risk.”

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27
Q

What are the statutory obligations of a commerical/residential property owner?

A

“1. Asbestos management
2. Contamination
3. Fire safety
4. Health and Safety
6. EPC
7.Legionnaires
8. Waste management”

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28
Q

What is the structure of the RICS Professional Statement Surveying Safely ?

A

“1. Personal responsibilities for the RICS members and firms
2. Assessing hazards and risks
3. Workplace health and safety
4. Occupational hygiene and health
5. Visiting premises and sites
6. Fire safety
7. Residential property surveying
8. Procurement and management of contractors.”

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29
Q

What 4 things must RICS regulated firms ensure they provide?

A

“1. A safe working environment
2. Safe work equiptment
3. Safe systems of work
4. Competent staff”

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30
Q

What is the Heirachy of Hazard Control ?

A

“Heirarchy of hazard control is a system used in industry to minimize or eliminate exposure to hazards.
Elimination
Substitution
Engineering Controls
Administrative Controls
PPE”

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31
Q

What is AYs Lone Working policy ?

A

“1. Operational Line managers have a responsibility for ensuring that all Avison Young employees follow lone working procedures.
2. Lone workers must have an active buddy system before starting an activity
3. All lone workers must have appropriate lone working training.
4. Lone workers must have a charged phone and the number must be noted within the buddy system.
5. If a risk assessment shows that it is not possible for the work to be done safely by a lone worker then arrangements should be put in place to mitigate the risk or cancel the work.”

32
Q

Example the different VAT rates:

A

“Standard rate = 20%
Reduced rate = 5%
Zero rate = 0%”

33
Q

What are the contents of the a set public limited company accounts?

A

“1. Chairman’s statement
2. Independent auditor’s report
3. Income statement (profit and loss)
4. Statement of financial position (balance sheet)
5. Corporate Governance report
6. Remuneration report (money paid for work or service).”

34
Q

What are included in statutory accounts?

A

“Balance sheet
Profit and Loss
Notes about the accounts
Directors reports.”

35
Q

What would you need to set up as a company?

A

“public liability.
buildings insurance.
employer liability cover.
directors and officers cover.
contents insurance.
business interruption insurance
register with companies house
suitable policies
register with RICS for regulation”

36
Q

Name conflict avoidance processes ?

A

“1. Good management
2. Clear contract documentation
3. Partnering and alliancing
4. Good Payment Practice
5. Record Keeping
6. Regular reporting and proactivity.”
“1. Robust tender and contract documentation
2. Controlled change
3. Informed procurement strategies
4. Sensible risk allocation
5. Appropriate financing.
6. Pro-active project management.”

37
Q

What are the 7 principles of GDPR?

A

“1. Lawfulness, Fairness and Transparency
2. Purpose Limitation
3. Data minimisation
4. Accuracy
5. Storage Limitation
6. Integrity and confidentiality
7. Accountability

38
Q

What are the GDPR rights ?

A

“right to be informed
rights of access
right to rectification
right to erase
right to restrict processing
right to data portability
right to object
rights in relation to automated decision making and profiling.”

39
Q

What is the process if there is a data breach ?

A

“If there is a breach an organisation must:
1. Report the breach to the International Commissioners Office within 72 hours of being aware of the breach.
2. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, you must also inform those individuals without undue delay.
3. You must also keep a record of any personal data breaches, regardless of whether you are required to notify.”

40
Q

What are the 6 principles that the RICS Inclusive Employer Quality Mark is based on?

A

“1. Leadership
2. Rectruitment
3. Staff retention
4. Staff development
5. Staff engagement
6. Continuous improvement

41
Q

What are the 9 protected charateristics?

A

“1. Age
2. Disability
3. Gender reassignment
4. Marriage or Civil Partnership
5. Pregnancy or Maternatity
6. Race
7. Religion or belief
8. Sex
9. Sexual Orientation”

42
Q

What did the Equality Act 2010 incorporate?

A

“Brings together over 116 separate piece of legislation such as:
The Equal Pay Act 1970
Sex Discrimination Act 1975
Race Relations Act 1976
DDA 1995
Employment Equality Regulation 2003.”

43
Q

How can teams recognise the value of Diversity and Inclusion and Incorporate them?

A

“1. Appropriate policies underpinned by suitable values.
2. Recruitment techniques which recognise and address unconcious bias.
3. Inclusive communication rather than discriminatory
4. Practices exceeding legal requirements under the Equality Act 2010.
5. Training increasing the awareness around D and I reducing influence of unconcious bias.”

44
Q

Further ROC guidence is provided in what areas?

A

“1. Inclusive Culture
2. Everyday life at work
3. Inclusive recruitment
4. Career progression and development
5. Inclusive policies and procedures
6. Inclusion spaces.”

45
Q

What are the 5 principles of Inclusive Design?

A

“1. People first.
2. Acknowledges Diversity and Difference
3. Choice - inclusive design offers choice
4. Flexibility
5. Positive experience”

46
Q

What are the 7 element of a sustainable building?

A

“Insulation
Airtightness
Thermal Mass
Natual light
Sustainable material
Structural Systems
Deployment of renewable technologies.”

47
Q

What has the property industry done to achieve net zero?

A

“The greenbuilding council has set a framework to address this issue:
1. Establishing a Net Zero Carbon Scope for the whole lifecycle of a building
2. Reduce construction impacts by changing to more sustainable building materials and sustainable designs.
3. Reduce operational energy use.
4. Increase renewable energy supply
5. Offset any remaining carbon “

48
Q

What are the three steps to first undertake before commenciing work on a valuation instruction?

A

“1. Competence - if not refer to RICS Find a Surveyor Service
2. Independence - check for any conflicts or personal interests.
3. Terms of Engagement - Set out in writing full confirmation of instructions to the client
Prior to starting - receive full written conformation.”

49
Q

What are some examples of statutory checks ?

A

“1. EPC ratings
2. Legal title and tenure
3. Planning history and compliance
4. Council tax
5. Flooding”

50
Q

What are the five main methods of valuation ?

A

“1. Investment
2. Residual
3. Profit
4. Depreciated Replacement Cost
5. Comparative”

51
Q

What are the six steps you would taken when collecting comparable evidence?

A

“1. Search them
2. Verify them
3. Assemble them
4. Adjust order of comparables using the heirachy of evidence
5. Analyse them
6. Report “

52
Q

How would you find relevant comparables ?

A

“1. Inspection
2. Speak to local agents
3. Auction results
4. In house records/databases and websites
5. Market sentiment analysis can be imporant if there is a lack of evidence
6. Date of the evidence is cruitial.”

53
Q

What is the structure of the Redbook?

A

“1. Introduction
2. Glossary
3. Professional Standards (PS)
4. Valuation Technical and Performance Standards (VPS)
5. Valuation Practice Guidance Applications (VPGA)
6. International Valuation Standard (IVS)”

54
Q

What where the changes to the Redbook from the previous edition?

A

“1. Need for compliance with RBG - Adequate ToR to reflect this
- ToR must be clear and unambiguous
2. Valuation for financial reporting purchases
- Reference to IFRS 13 +16
3. Reference to the use of the Profits Method for certain trade-related property valuations.
4. Sustainability and ESG factors.
5. Definitions and scope of valuations contained with International Valuation Standards (IVS)”

55
Q

What must be included within the Terms of Engagement

A

“1. Identification of Valuer
2. Identification of Client
3. Identification of any other intended users
4. Asset to be valued
5. Currency
6. Purpose of the valuation
7. Basis of value
8. Valuation date
9. Extent of investigation
10. Nature and source of the information to be relied upon.
11. Assumptions and special assumptions to be made
12. Format of the report.
13. Restrictions for use, distribution and publication.
14. Confirmation of Red book/IVS compliance
15. Fee basis
16. CHP to be made available.
17. Statement that the valuation may be subject to complaince by the RICS.
18. Limitation on liability agreed”

56
Q

What are the five exceptions for using the Red Book Global?

A

“1. Providing agency or brokerage advice for an acquisition or disposal
2. Acting as an expert witness
3. Performing statutory functions
4. Providing a valuation purely for internal purposes without liability and without communication to a third party.
5. Expressly providing advice in preparation for or during the course of negotiations or litigation.”

57
Q

What were the changes to the red book from the previous edition?

A

“1. The need for compliance with RBG.
2. Includes Valuation for financial reporting purchases
3. Reference to the use of the Profits Method for certain trade related property valuations.
4. Sustainability and ESG focussed factors
5. Definition and scope of valuations contained within the International valuation standards.”

58
Q

What factors should be considered by the valuer when they are instructed to undertake a valuation of restricted information or without a physical inspection?

A

“1. The nature of the restriction must be agreed in the TOE.
2. The possible valution implications of the restriction confirmed in wiritng before the value is reported.
3. The valuer should consider weather the restriction is reasonable be regards to the purpose of the valuation.
4. The restriction must be referred to in the report.”

59
Q

What are the minimum requirements under VPS3?

A

“1. Identification and status of the valuer
2.Client and other intended users.
3. Purpose of the valuation
4. Identification of the asset to be valued.
5. Basis of value
6. Valuation date
7. Extent of investigation
8. Nature and source of the information to be relied upon
9. Assumptions and special assumptions to be made
10.Restrictions for use, distribution and publication
11. Instruction undetaken in accordance with IVS standards.
12. Valuation approach and reasoning
13. Valuation figures
14. Date of valuation report
15. Comments on market uncertainty
16. Setting out the limitations on liability that have been agreed.

60
Q

What are the ten VPGAs?

A

“1. VPGA1 Valuation for inclusion in financial statements
2. VPGA 2 Valuation of interests for secured lending
3. VPGA 3 Valuation of business and business interest
4. VPGA 4 Valuation of individual trade related properties
5. VPGA 5 Valuation of plant and equiptment
6.VPGA 6 Valuation of intangible assets
7. VPGA 7 Valuation of personal property, including arts and antiques
8. VPGA 8 Valuation of real propery interests
9. VPGA 9 Identification of portfolios, collections and groups of properties
10. VPGA 10 Matters that may give rise to material valuation uncertainty “

61
Q

Under VPGA 2 what examples of involvement may result in a COI?

A

“1. A longstanding professional relationship with prospective borrower or owner.
2. When the valuer will gain a fee from introducing the transaction to the lender.
3. If there is a financial interest in the property holding or prospective borrower.
4. When the valuer is retained to act in the disposal or letting of the completed development of the subject property.”

62
Q

Under VPGA 2 what is the procedures for dealing with a COI?

A

“1. Disclose to the lender - any previous / current / anticipated involvement
2. Previous involvement is defined as being in the past two years but can be longer in some circumstances..
3. If the valuer or client considered that a COI is unavoidable the instruction should be declined.
4. The valuer is responsible to accept/ refuse the instruction with regards to the ROC.
5. If the conflict can be managed this must be agreed with the client and recorded in writing within the TOE and valuation report.”

63
Q

What are the five purposes of valuation under the UK VPS 3 ?

A

“1. Financial Reporting (Company accounts)
2. Stock exchange /inclusion in prospectuses and circulars
3. Takeovers and mergers
4. Collective investment schemes
5. Unregulated property unit trusts.”

64
Q

What are the STLD bands for residential property

A

“£0 - £250,000 = Nil
£250,001 - £925,000 = 5%
£925,001 - £1,500,000 = 10%
Over £1,500,00 = 12%”

65
Q

What is needed to register for VRS?

A

“Type of valuations
Purpose of valuations
Number of valuations
Firms total fee income from Red Book Global Valuations in the last year
What sources are used
Quality assurance audit procedures in place
History of any negligence claims and notifications.”

66
Q

What definitions does IPMS All Buildings, 2023 set out?

A

“IPMS 1 - External Measurement
IPMS 2 - Internal Measurement
IPMS 3.1 External exclusive use
IPMS 3.2 Internal exclusive use
IPMS 4.1 Selected areas including internal walls
IPMS 4.2 Selected areas excluding internal walls”

67
Q

What scales are used on plans?

A

“1:50 for a single room
1:100 for a building plan
1:1250 for a street/location plan
1:2500 for a location plan
1:50000 for a Road/walking plan”

68
Q

What are the eight general principles of measurement and calculation in the RICS Professional Statement?

A

“1. Provide a date when measurements are taken.
2. State measurement methodology
3. Reference and scale of any plans used.
4. State the conversion factor from metric/imperial and rounding.
5. Measurements and calculations must be clearly documented.
6. Record the RICS member responsible to certify the above requirements
7. Members expected to advise clients on benfits of IPMS
8. Adopting IPMS is mandatory for reporting of residential and office space.”

69
Q

What are the severn principles of the EA 1979?

A

“1. Clarity as to Terms of the Agency (S18)
2. Honesty and accuracy
3. Agreement and liability for costs.
4. Openned regarding personal interests
5. Absence of discrimination
6. Legal obligation to tell the client about offers.
7. Keep client money secure and separate.”

70
Q

What are examples of suspicious activity in the market ?

A

“Refusing to provide AML
Fraudulent documents
Selling /renting below market value
Seller client intructing to sell quickly after the purchase
Unusual tenancy set up eg; tenant and occupier
Occupier is providing funds for tenancy
Request to pay rent upfront
Paying/renting excess of marketing price
Adverse information identified eg previous criminal convictions.”

71
Q

What is the four step process to follow when you have identified a building has a defect ?

A

“1. Take photo
2. Establish the cause of the damage while onsite.
3. Inform client of your investigations
4. Recommend advice from a building surveyor or in the case of movement a structural engineer.”

72
Q

What factors do you need to consider for valuation inspections?

A

“Location
Tenure
Aspect
Form of construction
Defects
Current condition/specification”

73
Q

What is the structure of the RICS Guidance Note Surveying Safely?

A

“Personal responsibilities for RICS members + firms
Assessing Hazards & Risks
Workplace health and safety
Occupational health and safety
Visiting premises and sites
Fire Safety
Residential property surveying
Procurement and management of contracts”

74
Q

What is Ays Lone Working Policy ?

A

“Buddy system
Charged phone
Diary
PPE”

75
Q
A