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LHAP Year 4 > LHAP 401 Business > Flashcards

LHAP 401 Business Flashcards

1
Q

What does F.A.C stand for

A

Final Acceptance Certificate

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2
Q

What does C.C.C stand for

A

Construction Completion Certificate

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3
Q

Made between the Developer and The City of Edmonton which specifies the financial obligations and the terms and conditions for the construction and warranty of municipal improvements necessary to service lands approved for development.
This describes a

A

Agreement

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4
Q

A scaled drawing that documents the post construction location and items of the landscaping component. Prepared by the landscape architect to record design changes for which he or she has accepted responsibility. This describes a

A

As-Built

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5
Q

The municipal improvement as defined in Schedule D of the Servicing Agreement. This describes an

A

Asset

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6
Q

Ensures that a Municipal Improvement defined in the Agreement, has been constructed in accordance with the City of Edmonton Design and Construction Specifications, the Servicing Agreement, and the engineering drawings, and is operational, functional, and safe. This describes a

A

CCC. Construction Completion Certificate

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7
Q

The professional landscape architect or engineer responsible for the preparation of designs, reports, studies, engineering drawings and associated documents and for the execution and implementation of such designs, normally on behalf of a Developer. This describes the

A

Consultant

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8
Q

The construction company (including its sub-trades) that is hired by the Developer to complete the work. This defines the

A

Contractor

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9
Q

Any fault or defect that impedes functionality, poses a safety hazard, does not meet City Specifications, or deviates from the approved drawing and is defined in this guideline. This describes a

A

Deficiency

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10
Q

A site plan that clearly labels the locations of all identified deficiencies from a CCC or FAC inspection. This describes a

A

Deficiency Plan

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11
Q

The proponent of a land development proposal, or the Owner as defined in a
Servicing Agreement. This defines the

A

Developer

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12
Q

Finally confirms that the improvement has been constructed and maintained in accordance with the City of Edmonton Design and Construction Specifications, the Servicing Agreement, and the engineering drawings, and is operational, functional and safe. That it does not contain any deficiencies, with the exception of normal wear and tear. This describes a

A

FAC - Final Acceptance Certificate

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13
Q

A visual inspection, intended to initiate the certification process once an improvement is complete and without deficiencies. This describes the

A

Formal Inspection

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14
Q

The City of Edmonton employee responsible for site visits and conducting formal CCC and FAC inspections. This describes who?

A

The Inspector

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15
Q

A listing of the maintenance tasks that have been performed on a specific site. As each site requires different levels of maintenance and service, it becomes important to generate, track, and review the list of completed action items on an ongoing basis. This describes

A

Maintenance Logs

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16
Q

A list, or program, created by the Contractor with the aim of ensuring that proper care is given to a constructed site (based on City Standards and Specifications). This describes the

A

Maintenance Schedule

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17
Q

A site that is deemed to be constructed and completed according to the approved engineering drawings. The site meets Design and Construction Standards and poses no safety risk to those using the space. There should be no construction equipment, maintenance activity, vehicles, materials, or debris which may impede the inspection. This describes a

A

Ready Site

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18
Q

Previously approved landscape drawings that are re-submitted to the City (Development Engineering and Drawing Review) for approval because there are significant changes to the design that cannot be approved in the field. This describes

A

Redlines

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19
Q

The period of time that the owners shall maintain the Municipal Improvement in accordance with the Servicing Agreement. This defines the

A

Warranty Period (Maintenance Period)

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20
Q

What’s an RFP

A

Request for Purposel

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21
Q

What’s an RFQ

A

Request for Quote

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22
Q

What are the 4 primary responsibilities of a city inspector

A

Observe, check, record and report

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23
Q

What are the responsibilities of the Consultant

A

Execution and implementation of designs. Normally on behalf of the Developer

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24
Q

Who assigns responsibilities to ensure municipal improvements are constructed in accordance with the Servicing Agreement and good engineering practices.

A

The Developer

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25
Q

The company(s) engaged and directed by the Developer and/or Consultant to construct the improvements as per the design and the Design & Construction Standards. Is known as

A

The Contractor

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26
Q

The Agreement between the City and the Developer sets out the minimum standards of acceptable work. Is known as

A

Scope of work

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27
Q

Inspections during construction to ensure that the methods being used are going to produce the expected results for a successful site. These Inspections are known as

A

Audit inspections

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28
Q

Conducted during points of construction that are crucial to the health and success of the site. These ? include activities that need to be seen prior to construction completion. These inspections are known as

A

Major Milestone Audit Inspections

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29
Q

What does an ER mean

A

Environmental reserve

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30
Q

What does a MR mean

A

Municipal reserve. Land for Municipal building - Schools, Sports fields, Fire stations, etc.

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31
Q

Natural / Existing Landscape Features prior to construction (such as sites adjacent to ER, MR, tree stands, etc.). Rough Grade (with the exception of boulevards without coring). Trenching / Coring. Soil Cell Installation. Root Barrier. Plant Bed Installation. Tree Planting.
Are examples of

A

Major Milestones

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32
Q

Any fault or defect that impedes functionality, poses a safety hazard, does not meet City Specifications, Servicing Agreement, or deviates from the approved engineering drawings is considered a

A

Deficiency

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33
Q

A measure of the increase in plant growth or foliage volume through time after planting. Is known as

A

Tree Vigor

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34
Q

What does UDI stand for

A

Urban Development Institution

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35
Q

Project objective and Goals. Budgeting. Scheduling and Estimating. Define team responsibilities. Define Milestones. Manage changing priorities and Business goals. Accountability and Responsibility. Retrospect and Measure Success.
These are the 8 steps of

A

Project Management

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36
Q

What constitutes tree vigor

A

Trees have to be established and show signs of vigorous growth.

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37
Q

No wounds present. Wire basket is folded down. Root flare is 40mm above grade. Dead, Diseased, and Damage branches are pruned out. These all constitute a trees ?

A

Vigor

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38
Q

Outlining your project and obtaining approval to begin. What phase of project management is this

A

Initiating

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39
Q

Developing your project management plan to reach your project goals is what phase of project management

A

Planning

40
Q

Completing the work as defined in your project management plan is what phase in project management

A

Executing

41
Q

Reviewing and tracking the progress of predetermined work while accounting for unplanned changes is what phase of project management

A

Monitoring and Controlling

41
Q

Completing the project work and receiving approval from the stakeholder is what phase in project management

A

Closing

42
Q

what does the acronym S.M.A.R.T stand for in relation to goal setting

A

Specific. Measurable. Achievable. Relevant. Time bound.

43
Q

What plays a major role in your overall project scope, so this project management principle should not be ignored or overlooked.

A

Budget

44
Q

Your ? should focus on when the activities will be done, not when they must be done.

A

Schedule

45
Q

This is a vital step because by outlining everyone’s roles, you’ll begin to see which deliverables need to be ready in order for certain members to begin their work, and you’ll identify potential blockers and constraints now rather than in the middle of your project. This step is

A

Define Team Responsibilities

46
Q

Help signify the completion of a specific portion of your project. These are know as

A

Milestones

47
Q

The best way to master this project management principle is to remain flexible and ready to change your project management plan when something unexpected happens. This could come from an unexpected budget cut, a new direction from the executive team, or an urgent request that drains some of your team’s bandwidth. This describes which step in project management

A

Manage Changing Priorities and Business Goals

48
Q

One of the best ways to be successful in this practice is through constant communication. Team members will need to communicate with each other about what they need and when they need it. Project managers will need to communicate with stakeholders to provide necessary updates on the status of projects, and they’ll also need to relay any information or feedback back to their teams so there are no surprises. This describes which step in project management?

A

Accountability and Responsibility

49
Q

Compare results to objectives
Identify deficiencies
Review new objectives after each inspection. These are steps in

A

Setting goals and objectives relative to completing jobs.

50
Q

Formal Inspection: a (n) _____________inspection, intended to initiate the certification process on an improvement is complete and without deficiencies.

A

Visual

51
Q

The person who ensures the entire project is managed feasibly

A

The Developer

52
Q

Any point during a landscape construction that needs to be visually inspected prior to completing the next step is known as ?

A

A major milestone

53
Q

A Construction Completion Certificate can only be issued when?

A

When all of the deficiencies have been remedied and inspected.

54
Q

When there has been more than 4 degrees of frost for more than four consecutive hours.
After September 30th
Prior to September 30th, if there is snow and inclement weather.
These are all reasons that an ?

A

FAC inspection will not be undertaken

55
Q

As long as the irrigation system works, trenches do not need to be inspected, normally.

A

False.

56
Q

A measure of the increase in plant growth or foliage volume through time after planting. It is the overall health, capacity to grow and resistance to stress. This measurement is known as

A

Tree Vigor

57
Q

● Presence of insects and/or disease ● Deadwood ● Internodal growth comparison from year to year ● Appearance and quantity of buds (colour and size) ● Size and colour of foliage ● Thinning of canopy ● Presence of epicormic growth ● Abundance of cones on young trees (conifers only) ● Presence of seeds on seedless varieties (deciduous only) The City Inspector will look at all the factors and determine the ?

A

Trees Vigor

58
Q

Before scheduling a landscape construction job, why is it necessary to check that all your supplies needed will be available on or near the dates you need them?

A

If some tasks are dependent on others that require supplies, not having those supplies can delay your whole job.

59
Q

A Gantt chart is a type of bar chart that depicts a project schedule. Gantt charts also show the dependency relationships between activities and current schedule status

A

True

60
Q

LAC’s were useless and ineffective at driving change in the trade.

A

False

61
Q

Both employees and employers/managers were allowed on the LAC and the PAC.

A

True

62
Q

What does LAC stand for

A

Local Apprenticeship Committee

63
Q

LAC (Local Apprenticeship Committee) in (the year?) successfully changed the name of the trade from Landscape Gardener” to “Landscape Horticulturist”

A

2013

64
Q

An example of workplace couching is

A

Apprenticeship and mentoring

65
Q

Internal and external factors that lead an individual to engage in a goal-related behavior is the definition of

A

Motivation

66
Q

Employees dislike work, will try to avoid it, and must be coerced. This describes which theory of motivation

A

Theory X

67
Q

Employees like work, are creative, seek responsibility. This describes which theory of motivation.

A

Theory Y.

68
Q

A person’s internal desire to do something, due to such things as interest, challenge, and personal satisfaction. These are Intrinsic or Extrinsic motivations

A

Intrinsic

69
Q

Motivation that comes from outside the person and includes such things as pay, bonuses, and other tangible rewards. These are Extrinsic or Intrinsic motivations?

A

Extrinsic

70
Q

Physiological. Safety. Social. Esteem. Self actualization. These needs are part of

A

Maslow’s Hierarchy of Needs

71
Q

At the top of Maslow’s Hierarchy of Needs is

A

Self-actualization

72
Q

At the bottom of Maslow’s Hierarchy of Needs is

A

Physiological

73
Q

When rewarding individuals, one should consider their specific ?

A

Needs

74
Q

The types of ? and their importance vary by individual and over time for the same individual

A

Needs

75
Q

Expectancy theory and Goal-setting theory are ?

A

Process Theories of Motivation

76
Q

One of the most widely accepted explanations of motivation is (who’s?) expectancy theory

A

Victor Vroom

77
Q

That effort will lead to good performance (Can I do this?)
That good performance will lead to organizational rewards (Will I be rewarded?)
That the rewards will satisfy his or her personal goals (Do I want the reward?). These points make up which theory

A

Victor Vrooms Expectancy Theory

78
Q

MBO stands for and is

A

Management By Objectives. A systematic way to set goals.

79
Q

Someone who can influence others and provide vision and strategy to the organization. This person is known as a ?

A

Leader

80
Q

Implement that vision and strategy, coordinate and staff the organization, and handle. This person is known as a ?

A

Manager

81
Q

The 4 areas with in the planning controlling link are ?

A

Planning -> Organizing -> Leading -> Controlling

82
Q

The 7 traits associated with Leadership are ?

A

Drive. Desire. Honesty/Integrity. Self-confidence. Intelligence. Knowledge. Extraversion.

83
Q

Three leadership styles are ?

A

Autocratic. Democratic. Laissez-faire.

84
Q

Hands-off management. Which leadership style is this ?

A

Laissez-faire

85
Q

The two dimensions of leadership behavior are ?

A

Employee oriented. Production oriented.

86
Q

Guiding or motivating followers towards established goals by clarifying role and task requirements. This is ? leadership

A

Transactional

87
Q

Enthusiastic, self-confident leaders whose personality and actions influence people to behave in certain ways. This is ? leadership

A

Charismatic

88
Q

The ability to create and articulate a realistic, credible, and attractive vision of the future that improves upon the present situation. This ? leadership

A

Visionary

89
Q

Leaders who inspire followers to transcend their own self-interests for the good of the organization
Leaders who have a profound and extraordinary effect
on their followers. This is ? leadership

A

Transformational

90
Q

The 3 keys to leadership are ?

A

Treat people right. Deliver tangible results. Be Coachable.

91
Q

The 4 leadership roles are

A

Troubleshooter. Coach. Conflict Manager. Liaison w/ External Constituencies

92
Q

Give people a reason to come to work. Be loyal to the organization’s people. Spend time with people who do the real work of the organization. Be more open and more candid about acceptable business practices and how to fix unacceptable ones. These are the ? of leadership

A

Basics of leadership

93
Q

The stages of the five-stages model is ?

A

Forming - Storming - Norming - Performing - Adjourning

94
Q

3 types of conflict are.

A

Task. Relationship. Process Conflict.

95
Q

What’s the mode of operation for charismatic leaders

A

Use their personality and charisma

96
Q

PAC stand for

A

Provincial Apprentiship Committee

LHAP Year 4 (10 decks)

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