LEVELS OF MANAGEMENT; LINE STAFF RELATIONSHIPS

Question 1

In a facility of 120 beds, the administrator \_\_\_ personally perform each of the management tasks.
1. Need not
2. Should
3. Over a month will 
4. Over a year will
42

Answer 1

Need not

Question 2

To assure that all the management tasks are successfully accomplished, the administrator of a 120 bed facility will typically divide management into \_\_\_.
1. Two layers
2. Three layers
3. Eight cooperating teams
4. Four teams
43

Answer 2

Three layers

Question 3

A licensed person responsible for formulating and enforcing policies that will be applied to an entire facility is thought of as a/an \_\_\_.
1. Upper level management
2. Senior administrator
3. Board member
4. Owner
44

Answer 3

Upper level management

Question 4

The staff member responsible for reporting to upper level management and at the same time interacting significantly with several lower level managers is the \_\_\_.
1. Director of finance
2. Director of Nursing
3. Charge Nurse
4. Assistant to the administrator
45

Answer 4

Director of Nursing

Question 5

The staff person for whom both upward and downward communication skills are the most necessary is the \_\_\_.
1. Staff development coordinator 
2. Director of Nursing
3. Nursing supervisor
4. Assistant administrator for personnel
46

Answer 5

Director of Nursing

Question 6

When the Director of Nursing makes an effective policy decision without consulting the administrator, that impacts all nursing personnel, the administrator should ___.
1. Be pleased
2. Nevertheless be somewhat concerned
3. Counsel with the Director of Nursing about chain of command
4. Begin the search for a new director of nursing
47

Answer 6

Be pleased

Question 7

In the typical nursing facility the decision making process is ___ establishment of lower, middle, and upper levels of management.
1. Noticeably more complicated than the simple
2. Normally accomplished by the
3. Successful if the ownership assures effective
4. Rendered relatively uncomplicated through
48

Answer 7

Noticeably more complicated than the simple

Question 8

Among the following positions, the \_\_\_ has no authority to make decisions for the facility.
1. Director of Nursing
2. Supply room manager
3. Assistant to the administrator
4. Evening charge nurse
49

Answer 8

Assistant to the administrator

Question 9

Decisions made by persons on the staff to whom the administrator has delegated line authority are, the the final analysis, regarded as decisions by ___.
1. The owners
2. The board of directors
3. The administrator
4. The department head holding such line authority
50

Answer 9

The administrator

Question 10

When a nurse practitioner, who is more highly qualified than the director of nursing, gives orders to nurses in the hallways, the director of nurses should feel ___.
1. Reaffirmed
2. Undermined
3. That quality of care is being reinforced
4. That a useful support system is functioning
51

Answer 10

Undermined

Question 11

In times of crisis, corporate representatives, who hold a staff or advisory relationship to their counterparts in the local facility, may expect that their advice as staff be ___.
1. Regarded as strong recommendations
2. Approached on a “take it or leave it” basis
3. Respected
4.Acted on as carrying line authority
52

Answer 11

Acted on as carrying line authority