Lesson 7

Question 1

Working definitions of specialized terms of instructions belong …….

1. in introduction
2. just before related step
3. in glossary
4. none

Answer 1

introduction

Question 2

T/F

Of all kinds of technical communication, instructions have the most demanding requirements for clarity and phrasing.

Answer 2

true

Question 3

Any warnings or cautions should be spelled out……

1. in appendix
2. just before respective steps
3. in introduction
4. all

Answer 3

just before respective steps

Question 4

T/F

Because users are often impatient, the introduction to a set of instructions should give very little background.

Answer 4

false

Question 5

T/F

Above all, make instructions brief.

Answer 5

false

Question 6

In general, phrase instructions in the ………

1. passive voice and indicative mood
2. active voice and imperative mood
3. active voice and subjunctive mood
4. all

Answer 6

active voice and imperative mood

Question 7

Instructions emphasize……

1. User’s performance
2. subject’s performance
3. writer’s performance
4. all
5. none

Answer 7

user’s performance

Question 8

T/F

To avoid cluttering your instructions, use as few transitional expressions as possible.

Answer 8

false

Question 9

T/F

Always use the imperative mood in phrasing instructions for cross-cultural audiences.

Answer 9

false

Question 10

Any visual in a set of instructions should be……

1. placed in appendix so as not to interrupt steps
2. placed in introduction to increase interest
3. incorporated within the discussion of related step for immediate reference
4. none

Answer 10

incorporated within the discussion of the related step for immediate reference