Lesson 5

Question 1

T/F

Margins of 1/2 inch or smaller are desirable for most documents

Answer 1

false

Question 2

T/F

Page design requirements vary from organization to organization.

Answer 2

true

Question 3

T/F

Technical documents usually are read with undivided attention.

Answer 3

false

Question 4

For users who will be facing complex information or difficult steps, you should not…..

1. shorten paragraphs
2. widen margins
3. use visuals
4. increase white space
5. use 10 point or smaller font

Answer 4

use 10 point or smaller font

Question 5

For any document that your audience is likely to read completely you should……….

1. single space within paragraphs and double space between
2. double space between all lines
3. double space within paragraphs and triple space between
4. use long paragraphs

Answer 5

single space within paragraphs and double space between

Question 6

For more personal forms of communication, choose…..

1. justified text
2. unjustified text
3. barely justified text
4. short lines
5. warm designs

Answer 6

unjustified text

Question 7

T/F

Whenever possible, begin a sentence after a heading with This, It, or some other pronoun that refers to the heading.

Answer 7

false

Question 8

When adding headings, be sure to ……….

1. Use catchy phrasing
2. use no more than two levels of headings
3. use headings sparingly
4. make each higher level heading yield at least three lower level headings
5. insert one additional line of space above your heading

Answer 8

insert one additional line of space above your heading

Question 9

T/F

Words in lowercase letters are easier to read than those in uppercase letters.

Answer 9

true

Question 10

For highlighting your document……….

1. use color generously
2. use long lines of italic type
3. use FULL CAPS often
4. use dramatic typefaces sparingly

Answer 10

use dramatic typefaces sparingly