Lesson 15 - Quality Phlebotomy Flashcards
What is: “strives to achieve highest quality of patient care”
-reduces errors -increases efficiency
Quality Phlebotomy
What is: “entire set of approaches providing patient satisfaction”
Total Quality Management
What is: “used is continually monitor and improve quality aka CQI”
Continuous Quality Improvement (CQI)
What is: “larger set of methods used to guarantee quality patient care”
Quality Assurance
What is: “quantitative method used to ensure accurate results”
Quality Control
What is: “part of a QA that helps spot ID errors”
Delta Check
What is: “conditions that affect test results prior to analysis”
Pre-analytical Variables
What is: “contains protocols and information about tests performed in the lab”
Procedure Manual
What does the phlebotomy procedure manual provide the phlebotomist with?
A. test protocols
B purpose of test
C. equipment needed
D. specimen required
E. All of the above
All of the above
What does the phlebotomy procedure manual provide the phlebotomist with?
A. test schedules
B. collection schedules
C. patient prep. information
D. normal testing values
E. All of the above
All of the above
What are some pre-analytical variables that the phlebotomist can control?
A. patient wait time
B. patient meal time
C. accurate ID
D. specimen handling
E. all except B
E. all except B
Define quality phlebotomy
A. Goal of total quality management
B. Entire set of approaches by. an institution to provide customer satisfaction
C. Set of policies and procedures designed to ensure the delivery of consistently high quality patient care and specimen analysis.
D Set of methods used to guarantee quality patient care
C. Set of policies and procedures designed to ensure the delivery of consistently high quality patient care and specimen analysis.
Define quality assurance
A. Goal of total quality management
B. Entire set of approaches by. an institution to provide customer satisfaction
C. Set of policies and procedures designed to ensure the delivery of consistently high quality patient care and specimen analysis.
D Set of methods used to guarantee quality patient care
D Set of methods used to guarantee quality patient care
Define delta check
A. Goal of total quality management
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
C. Set of policies and procedures designed to ensure the delivery of consistently high quality patient care and specimen analysis.
D Set of methods used to guarantee quality patient care
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
Define procedure manual
A. Goal of total quality management
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
C. Set of policies and procedures designed to ensure the delivery of consistently high quality patient care and specimen analysis.
D. Books that contain protocol and other information about all the tests performed in the lab, including but not limited to, purpose of performing specimen type collection method, et cetera.
D. Books that contain protocol and other information about all the tests performed in the lab, including but not limited to, purpose of performing specimen type collection method, et cetera.
Define quality control
A. Goal of total quality management
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
C. Quantitative methods used to monitor the quality of procedures
D. Books that contain protocol and other information about all the tests performed in the lab, including but not limited to, purpose of performing specimen type collection method, et cetera.
C. Quantitative methods used to monitor the quality of procedures
Define continuous quality improvement
A. Goal of total quality management
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
C. Quantitative methods used to monitor the quality of procedures
D. Books that contain protocol and other information about all the tests performed in the lab, including but not limited to, purpose of performing specimen type collection method, et cetera.
A. Goal of total quality management
Define total quality management (TQM)
A. Goal of total quality management
B. Quality assurance procedure that helps discover identification errors by comparing previous patient results with current results.
C. Quantitative methods used to monitor the quality of procedures
D. Entire set of approaches used by an institution to provide customer satisfaction.
D. Entire set of approaches used by an institution to provide customer satisfaction.
Define pre-analytic variables
A. Goal of total quality management
B. Variables that occur before performing analysis of the specimen
C. Quantitative methods used to monitor the quality of procedures
D. Entire set of approaches used by an institution to provide customer satisfaction.
B. Variables that occur before performing analysis of the specimen
Which of the following are standard for collection of capillary blood specimens?
A. GD41
B. GP42
C. GC42
B. GP42
How long must the IV be removed for before drawing from the same arm the IV was in?
A. 1 minutes
B. 2 minutes
C. 3 minutes
D. 4 minutes
B. 2 minutes
What is the normal PT (prothrombin time) time?
A. 2-5 seconds
B. 5-8 seconds
C. 8-11 seconds
D. 10-13 seconds
D. 10-13 seconds
How many lbs must a baby weight to be eligible for a fingerstick?
A. 15 lbs
B. 18 lbs
C. 20 lbs
D. 22 lbs
D. 22 lbs
What is the minimum hemoglobin value required to donate blood?
A. 8.5 g/dl
B. 10.5 g/dl
C. 12.5 g/dl
D. none of the above
C. 12.5 g/dl
The light blue tube with additive sodium citrate must be filled to the line on the tube to maintain proper blood anticoagulant ratio of…
A. 5:1
B. 7:1
C. 9:1
C. 9:1
Any higher than normal results are reported immediately to the ordering physician.
True
If a centrifuge is not working properly, who should the phlebotomist inform of the need for repair?
a. Nursing supervisor
b. Laboratory technician
c. Physician
d. Any of the above
b. Laboratory technician
What is a method to ensure proper identification by comparing previous and current test results?
a. POCT
b. Analysis
c. Delta check
d. All the above
c. Delta check
