Lesson 1.2 Skills Needed for HRM

Question 1

(5) Skills needed in HRM

Answer 1

1.Organization
2. Multitasking
3. People skills
4. Ability to Communicate
5. Strategic Mind-set

Question 2

Need these skills for managing people’s pay, benefits, and careers.

Answer 2

1. Organization

Question 3

Work on more than one task - Organize and multitask is necessary

Answer 3

2. Multitasking

Question 4

• Being able to manage a variety of personalities, deal with conflict, and coach others are all in the realm of people management.

Answer 4

3. People skills

Question 5

• Communicate good and bad news, and everything in between.
• Ability to present good and bad news, work with a variety of personalities, and coach employees.

Answer 5

4. Ability to Communicate

Question 6

• Plan far in advance and look at trends that could affect the environment

Answer 6

5. Strategic Mind-set

Question 7

• Process that provides the organization with a pool of qualified job candidates from which to choose.

Answer 7

Recruitment

Question 8

• determine how many people they will need. Basis of the forecast is the annual budget of organization

Answer 8

Forecasting

Question 9

1. Budget constraints
2. Expected or trend of employee separations
3. Production levels
4. Sales increases or decreases
5. Global expansion plans

Answer 9

Internal factors of forecasting:

Question 10

1. Changes in technology
2. Changes in laws
3. Unemployment rates
4. Shifts in population
5. Shift in urban, suburban, and rural areas
6. Competition

Answer 10

External factors of forecasting:

Question 11

• An understanding of the labor market and the factors determining the relevant aspects of the labor market is key to being strategic about recruiting processes

Answer 11

Recruitment Strategy

Question 12

1. Refer to a staffing plan
2. Confirm the job analysis is correct through questionnaires
3. Write the job description and job specifications
4. Have a bidding system to recruit and review internal candidate qualifications for possible promotions
5. Determine the best recruitment strategies for the position
6. Implement a recruiting strategy

Answer 12

Aspects of developing a recruitment strategy:

Question 13

or technical skills, are learned through education or hands-on experience.

Answer 13

Hard Skills

Question 14

Character traits and interpersonal skills that support the pursuit of personal and organizational goals.

Answer 14

Soft Skills