Lesson 11

Question 1

When do people become discontented, disgruntled, and restless?

Answer 1

When they are idle, uninvolved or uninformed

Question 2

List the three (3) primary ways that a leader can involve others in a team:

Answer 2

a. Dumping
b. Delegating
c. Developing

Question 3

What type of leader uses dumping as a routine method of management?

Answer 3

One with a disorganised approach to work or an undisciplined life.

Question 4

What does delegating involve?

Answer 4

Matching the appropriate task with the appropriate person, and equipping the follower by giving them the necessary authority and training for the task.

Question 5

Developing people only happens in what circumstances?

Answer 5

If the leader intentionally and strategically sets out to do so over the long term.

Question 6

Complete the following table:

DUMPING
Focuses on: __________
“How can I lighten my __________?”
Conclusion: __________

DELEGATING
Focuses on: __________
“How can the work of the __________ get done?”
Conclusion: __________

DEVELOPING
Focuses on: __________
“How can I __________?”
Conclusion: __________

Answer 6

DUMPING
Focuses on: LEADER
“How can I lighten my LOAD?”
Conclusion: IT GOT DONE

DELEGATING
Focuses on: ORGANISATION
“How can the work of the ORGANISATION get done?”
Conclusion: WE DID IT

DEVELOPING
Focuses on: MENTEE
“How can I TRAIN LEADERS?”
Conclusion: YOU DID IT

Question 7

List the four (4) steps in creating a team culture and briefly describe each:

Answer 7

a. Forming - join others
b. Storming - tolerate others
c. Norming - accept others
d. Performing - value others

Question 8

What is vital for team members to understand?

Answer 8

Not only their own role in the team, but also the role that their other team members play.