Lesson 1: Auditing Terms & Purpose Flashcards
- QC is an item-by-item inspection, with results compared to _______ _______.
predetermined requirements
QA provides __________ that __________ will be achieved.
confidence / quality
Quality management (system(s)) provide _________ _________ by setting goals and establishing policy.
overall guidance
Quality must be __________.
measurable
Note: General goodness, as some dictionaries describe quality, is not measurable. Therefore, unknown whether quality achieved.
T or F
The actual observation, used to collect evidence, is not classified as good or bad.
T
T or F
Most agree that findings should describe systemic observations and overall results of an evaluation.
T
Audits of a Quality Mgmt System are known as a __________ __________ __________.
Quality System Audit
ANSI/ISO/ASQ QE 19011 Guidelines for Quality and/ or Environmental Mgmt System Auditing serves as an _______ ______ to reduce the proliferation of auditing standards
international consensus
T or F
ANSI/ISO/ASQ ___________ contains well differentiated definitions between quality and environmental audits.
QE 19011S / F
Non-__________ occurs when there is a violation of a legally binding requirement, whereas a non-__________ occurs when there is a difference between actual performance and requirements.
compliance / conformity
Auditing is used by governments as a tool to fulfill oversight responsibilities of ________ ________.
regulated industries
Audits to ensure specific rules or regulations are being followed are known as ___________ audits.
compliance
T or F
Audits can be used by any type of industry.
T
Internal audits are used by mgmt in support of _______ ________ or in preparation for ___________ audits.
continual improvement / external
The purpose of most audits is to determine compliance or conformity of a _________, _________, or __________. Auditors can also determine effectiveness based on an org’s ability to achieve ___ ___.
system, process / product
stated objectives
