Lecture: Managing the shadows

Question 1

Describe the Mintzberg’s structure model

Answer 1

Looks a bit lika a face with a big nose and two eyes.
Strategic apex (top middle of nose)
Middle mgrs (middle of nose)
Operating core (bottom middle of the nose)
Support (Left eye)
Technological structure (Right eye)

Question 2

Chris Argyris and Dave Buchanan is what?

Answer 2

Authors, important in some way…
Buchanan - Politics
Argyris -

Question 3

What is organisational politics

Answer 3

1. Politics is synonymous with effective stakeholder management
2. Any process by which individuals and groups seek, acquaire, and maintain power
3. Actions individuals take which would have been resisted had their actual purpose been know by others
   ….and some more examples

Question 4

Powertalk strategies: High-power indicators

Answer 4

• Talk positively
• Give credit
• Learn from experience
• Accept responsibility
• Persuade others
• Decisive speaking
• Know the truth

Question 5

Powertalk strategies: Low-power indicators

Answer 5

• Hedges and qualifiers
• Irritators
• Intensifiers
• Tags
• Hesitations