Chapter 4: Project stakeholders (Maylor)

Question 1

Five most often cited causes of failure?

Answer 1

• Lack of user involvement
• Lack of management support
• Unrealistic user expectations
• Failing to recognise the real requirements of a key
  customer group
• Failing to gain a shared understanding of the outcome

Question 2

What is a stakeholder

Answer 2

• A party with an interest in the project process or
  outcome
• More than one person or one group
• Resolving divergent and conflicting requirements is the
  challenge

Question 3

Tree types of stakeholders

Answer 3

• Internal team
• Core externals
• Rest of the world