lecture 7

Question 1

what are the 3 components that work attitudes are composed of?

Answer 1

affective component and behavior component and cognitive component

Question 2

what do cognitive apraisals create?

Answer 2

affect and attitudes

Question 3

in job satisfaction, personality plays a crucial role. How?

Answer 3

The core self evaluations of someone (self-esteem, locus of control , neuroticism and self efficacy) play a role in job satisfcation

Question 4

causal models for job satisfaction

Answer 4

spillover model, compensation model, resource drain model

Question 5

non causal models for job satisfaction

Answer 5

segmentation, congruence and identity model

Question 6

what does the non causal segmentation model propose?

Answer 6

its the opposite of the spillover model. work and family life are unrelated

Question 7

congruence model

Answer 7

the correlation between work and family life has a 3rd variable of negative affectivity

Question 8

identity model

Answer 8

work and family life have become indistinguishable

Question 9

consequences of job satisfaction in performance

Answer 9

job satisfaction is modeerately related to OCB.

Question 10

what is the relationship between job satisfaction and ‘‘in-role’’ performance?

Answer 10

job satisfaction doesnt lead to better in-role job performance.

Question 11

why job satisfaction doesnt lead to better job performance?

Answer 11

• because situational pressures play a big role in behaviors
• Also the source of satisfaction may not be related to the job content (but rather the appraisal from the boss for example)
• Rather, in role job performance may lead to job satisfaction (goal setting theory)

Question 12

based on the goal setting theory what is the relationship between performance and job satisfaction?

Answer 12

good job perfomance may lead to job satisfaction

Question 13

job satisfaction and job performance steps of relationship

Answer 13

good performance= more sales
more sales=bring money to company
bring money to company= increased pay, good reputation and benefits
=satisfaction with security, pay and firm attraction= overall job satisfaction

Question 14

turnover in job satisfaction

Answer 14

dissatisfaction leads to turnover

Question 15

what are the 3 elements of organizational commitment?

Answer 15

1. belief in organizational’s values
2. willingness to put effort
3. strong desire to remain in the organization

Question 16

what are the component one thinks when deciding to quit or stay?

Answer 16

job satisfaction
benefits and costs of quitting
alternatives
personal and social norms

Question 17

what are the component that makes an employee think that they OUGHT to stay in the job?

Answer 17

affective, continuance, and normative commitment

Question 18

what are the 2 components of absenteeism?

Answer 18

motivation and ability

Question 19

what are the 3 consequences of job satisfaction?

Answer 19

perfomance
turnover
absenteeism

Question 20

wiith which theory is otganizational identification ( OID) correlated?

Answer 20

OID has its bases on social identity theory. Social identity theory has 3 propositions:

1. people seek self esteem
2. group membership plays a role in the self-concept
3. individuals want to maintain a positive identity by making distinctions between ingroup and outgroup

Question 21

what are the 3 organizational identifications types?

Answer 21

1. neutral
2. ambivalent
3. strong