lecture 7 Flashcards
what are the 3 components that work attitudes are composed of?
affective component and behavior component and cognitive component
what do cognitive apraisals create?
affect and attitudes
in job satisfaction, personality plays a crucial role. How?
The core self evaluations of someone (self-esteem, locus of control , neuroticism and self efficacy) play a role in job satisfcation
causal models for job satisfaction
spillover model, compensation model, resource drain model
non causal models for job satisfaction
segmentation, congruence and identity model
what does the non causal segmentation model propose?
its the opposite of the spillover model. work and family life are unrelated
congruence model
the correlation between work and family life has a 3rd variable of negative affectivity
identity model
work and family life have become indistinguishable
consequences of job satisfaction in performance
job satisfaction is modeerately related to OCB.
what is the relationship between job satisfaction and ‘‘in-role’’ performance?
job satisfaction doesnt lead to better in-role job performance.
why job satisfaction doesnt lead to better job performance?
- because situational pressures play a big role in behaviors
- Also the source of satisfaction may not be related to the job content (but rather the appraisal from the boss for example)
- Rather, in role job performance may lead to job satisfaction (goal setting theory)
based on the goal setting theory what is the relationship between performance and job satisfaction?
good job perfomance may lead to job satisfaction
job satisfaction and job performance steps of relationship
good performance= more sales
more sales=bring money to company
bring money to company= increased pay, good reputation and benefits
=satisfaction with security, pay and firm attraction= overall job satisfaction
turnover in job satisfaction
dissatisfaction leads to turnover
what are the 3 elements of organizational commitment?
- belief in organizational’s values
- willingness to put effort
- strong desire to remain in the organization
what are the component one thinks when deciding to quit or stay?
job satisfaction
benefits and costs of quitting
alternatives
personal and social norms
what are the component that makes an employee think that they OUGHT to stay in the job?
affective, continuance, and normative commitment
what are the 2 components of absenteeism?
motivation and ability
what are the 3 consequences of job satisfaction?
perfomance
turnover
absenteeism
wiith which theory is otganizational identification ( OID) correlated?
OID has its bases on social identity theory. Social identity theory has 3 propositions:
- people seek self esteem
- group membership plays a role in the self-concept
- individuals want to maintain a positive identity by making distinctions between ingroup and outgroup
what are the 3 organizational identifications types?
- neutral
- ambivalent
- strong
