Lecture 6 Flashcards

1
Q

what determines the direction of a behavior?

A

intensity and persistence

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2
Q

whats the moderator between motivation and performance?

A

ability

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3
Q

job performance =?

A

The motivation x ability - situational constraints

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4
Q

Content theories focus on what?

A

Focus on the ‘‘what’’ factors that make a person put effort

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5
Q

Process theories focus on what?

A

Focus on the process, on the steps of how people put effort

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6
Q

What are examples of content theories?

A

Self determination theory
Maslows hierarchy of needs
Herzbergs motivation-hygiene theory
McClellands Learned Needs theory

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7
Q

What are examples of process theories?

A
Social justice theories (equity theory)
Reinforcement theory
Behavioral modification 
Social learning
Goal setting theory
VIE(EXpectancy theory)
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8
Q

WHAT ARE the 2 needs in Maslows Hierarchy of Needs theory?

A

Growth needs deficiency needs

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9
Q

What are deficiency needs in the bottom of pyramid?

A

Physiological
Security
Love/social needs

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10
Q

What are the growth needs in top of pyramid?

A

Self- actualization, self esteem needs

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11
Q

McClellands Learned Needs Theory definition

A

People acquire their needs through experiences in life (influenced by culture, society etc)

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12
Q

McClellands learned nees theory basic premise

A

Need for achievement
Need for affiliation
Need for power

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13
Q

McClellands Needs. How did he measure the needs?

A

TAT (thematic apperception test)

> Show persosn picture and ask to write story about it
It reflects their dominant needs

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14
Q

What are the positives of content theories?

A
  1. They propose concepts that make us understand motivation better
  2. Starting point to see cultural and individual differences in motivation
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15
Q

What are the negative of content theories? (self determination etc)

A
  1. lack empirical support

2. restricts the explanation to specific factors

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16
Q

Vroom’s VIE theory. the letters VIE MEAN WHAT?

A

Valence
Instrumentality
Expectancy

17
Q

Valence in vroom’s theory

A

How much a person wants this outcome

18
Q

Instumentality in Vroom’s theory

A

what he believes the relationship is between the performance and the attainment of his goal

19
Q

expectancy in vroom’s theory

A

what he believes is the relationship between effort and performance

20
Q

whats the mediator in the relationship between goal and performance?

A

direction
effort
persistence
action plans

21
Q

whats the moderator in the relationship between goal and performance?

A
ability
feedback
self efficacy
goal attainment 
task complexity
22
Q

self efficacy definition and what develops it

A
Is the beliefs in my capacities.
Developed by:
success
social persuasion
physiological states
modeling (benchmarking)
23
Q

how to motivate employees?

A
Ability
commitment
goal setting
self efficacy 
opportunity
recognition 
rewards
24
Q

the job charaxxteristics model ( how to make work more interesting )

A
skill variety
task identity
task significance
autonomy
feedback
25
job re design
scientific management: Stressing job simplification and specialization to increase performance
26
job simplification in job redesign
break into smallest identifiable tasks
27
job specialization
small simple tasks
28
job enlargement
increase number of tasks, but keep tasks same level difficulty and responsibility also called horizontal job loading
29
job enrichment
to increase employees responsibility and control over their work also called vertical job loading