Lecture 1

Question 1

Managers agree on the best ways to increase….

Answer 1

Effectiveness

Question 2

Job satisfaction highly correlates with…

Answer 2

Job performance

Question 3

Punishing is a good or bad way to increase performance?

Answer 3

Good way to increase performance

Question 4

Hathwornes studies in 1930 proved what? (google)

Answer 4

Relation between social factors and production

Question 5

Hathworne studies in 1930 proved also what? (lecture)

Answer 5

Work caused pathology due to the fact that it was repetitive, made the mind numb even though it was physically difficult. Their minds in the physically difficult jobs would wander

Question 6

Basic purpose of Hawthorne studies 1930

Answer 6

How work setting ( rest breaks, work setting etc), affects performance

Question 7

Hawthorne effect (1930)

Answer 7

Factors such as level of illumination, rest periods, work hours etc.&raquo_space; Influence employees behaviors becaused of the attention they were receiving.
(Only effect between work setting and job performance because of the attention they were receiving from researchers)

Question 8

Contingency approach

Answer 8

(Things depend on situations)

The theory that effectiveness of a person/trait/strategy depends on the situation

Question 9

What are situation-type variables in contingency approach?

Answer 9

Situation-type variables are >

1. Contingency factors
2. Moderators
3. Conditions

Question 10

The relationship between leaders behavior and employees behavior DEPENDS on

Answer 10

1. contingency factors
2. conditions
3. moderators

Question 11

Fiedler (1968) was the first to explain leaders behavior from which perspective?

Answer 11

From the contingency perspective

Question 12

Fiedler’s contingency theory of leadership (1968)

Answer 12

Effectiveness of leadership depends on the interaction between leader style and 3 situational characteristics
3 situational characteristics:(contingency factors)
1. Leader-member relations (good/poor)
2. Task structure ( structured/unstructured)
3. Position power (strong/weak)

Question 13

What are the 3 situational characteristics (contingency factors) that Diedler proposed in his Fiedler contingency theory?

Answer 13

1. leader-member relationship
2. task structure
3. position power

Question 14

Fiedlers contingency approach on leadership.

Which factors contribute to productive employee behaviors? (relationship-oriented leadership behavior)

Answer 14

Good leader-member relations
Unstructured task
Weak power position of the leader