Lecture 6 Flashcards
what are dual process models
central route vs peripheral route: thinking more shallowly vs thinking more deeply
if you want your persuasion to be effective, you need to think about
how much cognitive effort the person is putting in
if the person is processing deeply: you need to use good arguments
if the person is processing more shallow: use peripheral cues. Heuristics or something like mere exposure
study where they tell students they will implement very hard exam at the end of bachelor
-at the end of this year
or
-in 5 years (no personal relevance)
what motivates people to think more deeply
- personal relevance ( are you gonna be affected by it)
-big decision (importance of choice)
-need for cognition (tendency to engage in analytical thinking)
what are the two main factors that influence route choice
motivation + ability
what is elaboration valence
after weighting the pros and cons of the argument, are you in favor of the argument? if so, you have a positive elaboration valence.
elaboration valence (pro or against the message presented) depends on 2 things
- if you were already pro or against the message
- depends on how good the arguments are.
what are the characteristics of changing attitude via the central route?
-change is relatively enduring
-resistant to counter-persuasion
-predictive of behaviour
what are the characteristics of changing attitude via the peripheral route?
-change attitude is relatively temporary
-susceptible to counterpersuasion
-unpredictive of behaviour
examples of peripheral cues in the elaboration likelihood model
heuristics: mental shortcuts in the form of if-then rules (expert heuristic, social consensus heuristic, more-is-better)
other: mere exposure effect, attractiveness or likability, mood
differences between heuristic systematic model and elaboration likelihood model
- type of motivation: ELM only considers accuracy motivation (you want to be right) while HSM considers also defense/expressive motivation (for your image)
- HSM is more specific than ELM regarding peripheral route: only heuristics in the peripheral route.
- co-occurence: both heuristics and systematic processes can interact according to HSM. for example, peripheral cues + strong arguments in favor, in works even better (like expert saying a strong argument), they add. But can also have opposite effect (expert saying weak argument). While ELM says that’s not possible.
unimodel
no difference between the two processes
expertise can be a strong argument. like if your doctor tells you to take a pill.
Mr Kruglanski said: you think peripheral processes are other things that strong arguments, but they are not. They are both good to use. The only reason why you find people low processing following the peripheral cues is because of the way the sentences are built, how the information is presented. Good arguments come in long sentences. Compared to example expertise cues = guy is a professor. Easier to take in.
SO: persuasion really depends on the way the information is presented. if you take the expertise heurtistic, but present it in a long paragraph, people that don’t have motivation won’t want to process.
what are heuristics
mental short cuts that simplify decision making by ignoring information: practical utility but can lead to cognitive biases
Heuristics: Expertise
someone who has expertise can be persuasion, but it depends on a bunch of things like the congruence between source and type of message
ex. persuasion of nuclear disarmament works better if a child is speaking, but if it’s about the existence of 10th planet works better with PhD
what is important if use celebrity endorsment
- congruence between celebrity image and product
- you have to like the celebrity (sympathy), physical attractiveness can help here
study where prof remembers vs doesn’t remember names of students. then questionnaire on how they liked the prof and ask if they want to buy cookies, privately or publicly
-When name was remembered
-A lot more students bought cookies.
- They also liked professor better.
- And they thought the professor liked them better.