Lecture 6 Flashcards
4 characteristics of Chinese management
- Paternalistic leadership
- Management through relationship
- Centralized authority
- Bureaucratic or entrepreneurial management
3 elements of paternalistic leadership
- Autoriteit
- Welwillend leiderschap
- Morele integriteit
Characteristic of management through relationship
Good conduct more important than objective performance criteria. Informal, direct, face-to-face.
Guanxi
Describes a individual’s social network of mutually beneficial personal and business relationships.
Renqing
The emotional distance between people.
Characteristics of centralized authority
- Simple reporting system preferred (reporting to the top)
- Highly centralized and often arbitrary, ad-hoc decision making
- The authority is not easily delegated
Two contrasting observations in Chinese management
- Remarkable continuity of Chinese culture
- Massive changes in Chinese institutions
4 Important elements of Confucianism
- Respect for hierarchy
- Mutual kindness (welwillendheid)
- Harmony
- Hard work, integrity, respect for tradition
Ganqing
Feeling, affection, emotion
Xinren
Interpersonal trust of one’s integrity and kindness to deliver one’s promises.
Paternalistic leadership and centralized authority are supported by:
- Traditional large power distance
- Confucianism
Management through relationships is supported by:
- Uncertainty of massive institutional changes
- Collectivism
- Confucianism as relation-based moral philosophy
- Importance of “face”
Feng shui
The layout of the physical environment influences good and bad luck
On which aspects does country distance have an effect?
- Location choices
- Entry mode
- Standardization of practices
- Transfer of knowledge
- Performance
What does a larger cultural distance means?
- Higher anticipated communication, coordination and control costs
- Higher uncertainty
- Entry in that country less likely