Lecture 5 Flashcards

1
Q

What are institutions?

A

Social structures that have attained a high degree of resilience (weerstand) and are composed of cultural-cognitive, normative, and regulative elements. Together with associated activities and resources, provide stability and meaning to social life.

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2
Q

Wat zijn kenmerken van instituties?

A
  • Different countries have different institutions
  • Influence management styles & organizational approaches
  • Part of the social order
  • Change only slowly
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3
Q

3 types of institutions

A
  1. Regulative (formal rules and regulations)
  2. Normative (Informal norms, values, taboos)
  3. Cultural-cognitive (shared beliefs, understanding of reality)
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4
Q

2 ways of measuring institutions

A
  1. Rankings (from good to bad)
  2. Distance scores (not good or bad but they differ in a number of specified dimensions)
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5
Q

Waarin verschilt cultuur van instituties?

A
  • Cultuur ontstaat uit interactie met de omgeving en het was niet per se de intentie om deze cultuur te creeren.
  • Institutions can be intentionally created
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6
Q

Kenmerken Japanese lifetime employment system

A
  • Core employees recruited directly from school/ university
  • Emphasis on internal training
  • Expected to work for the company until retirement
  • No contractual obligation from either side
  • Firing your staff is the “worst thing of an employer”

Loyalty, Collectivism, Social Harmony

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7
Q

Kenemerken Japans compensation system

A
  • Pay-for-performance
  • Sometimes symbolic promotions rather than substantive
  • Promotion by little step (Dienstjaren)
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8
Q

Japanese management system: employment adjustment system

A
  • Overwork as a precaution to overcapacity
  • “Voluntary” early retirement
  • Hiring freeze
  • Using “non-regular workers”
  • Transfers in the “Keiretsu”
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9
Q

Keiretsu

A

Japanese business structure comprised of a network of different companies, such as banks, manufacturers & supply chain partners.

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10
Q

Wat is het Japanse consensus decision making?

A
  • Co-orientation of individuals in a group towards a given issue
  • Bottom-up and top-down decision making with large role of middle management
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11
Q

Nemawashi

A

Informal one-on-one discussions to prepare the ground for a decision. Checking with everyone who counts before formal decision.

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12
Q

Ringiseido

A

New initiative moves up each level of the organization for a review approval/disapproval (“Hanko”). Approval must be gained by all departments affected by the change.

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13
Q

Etic view on Japanese management system. Which dimensions play a role in cause of lifetime employment?

A
  • Strong uncertainty avoidance
  • Masculinity
  • Medium to strong collectivism
  • Long term orientation
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14
Q

Japanese management system in context: Regulative institutions

A
  • Legally labor contracts can be terminated with two weeks notice
  • Jurisprudence had evolved to offer more protection
  • Firing lifetime employee requires “reasonable grounds” based on “common sense of society”
  • Dismissal should be a business necessity, a last resort, objective and reasonable, and fully consultative
  • Legal/political system not conducive (bevorderlijk) to strong centralization of union power
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15
Q

Japanese management system in context: Normative institutions

A
  • Loyalty, trust, commitment to work and company
  • Strong social norms of social obligation and self-sacrifice
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16
Q

Japanese management system in context: Cultural-cognitive institutions

A
  • Lifetime employment based on expectations rather than formal rules
    –> System of expectations (and social norms) prevents rise of external labor market
17
Q

Japanese management system in context: Culture

A
  • Strong uncertainty avoidance
  • Medium-to-strong collectivism and long-term orientation
    -Very strong masculinity
18
Q

Gaman

A

Het ondraaglijke dragen in zelfopoffering voor de groep