Lecture 5: Stress & Motivation

Question 1

Organizational Stress

Answer 1

Cognitive, behavioural and emotional response to harmful aspects of the work and the company climate
[caused by physical, emotional or psychological strain]

Question 2

Organizational Causes of Stress

Answer 2

1) pressure to avoid error
2) completion of a task in a fast paced environment
3) demanding, and insensitive Boss
4) fierce competition between colleagues
5) role ambiguity
6) unfair reward system
7) lack of job security/promotion

Question 3

Organizational Approach to Stress Management

Answer 3

-improved personnel, selection, and job placement
-Realistic goal setting
-Improved organizational communication between employees and top management
-Corporate wellness program
-Open-door policy

Question 4

WORK-RELATED STRESS THEORIES
response, interactional and transactional

Answer 4

RESPONSE- alarm-resistance response the body goes through
INTERACTIONAL- interaction b’tween work & emotional demands, decision conflict & decision authority
TRANSACTIONAL- a direct interaction between an employee & work environment

Question 5

Goal-Setting Theory

Answer 5

Edwin Locke- specific & difficult goals will result in higher level of performance

Question 6

Vroom’s Expectancy Theory

Answer 6

Victor Bloom
Additional effort will help them achieve targeted results.

Question 7

Equity Theory of Motivation

Answer 7

Rewards they perceive for their contributions are fair & similar to those received by their peers