Lecture 4: Job Satisfaction

Question 1

Job Satisfaction Theory : Herzberg’s Motivational Hygiene

Answer 1

Motivators: Performance Achievement, recognition, job status…
Hygiene Factors: Salary, working conditions, physical workplace etc.

Question 2

Job Satisfaction Theory: Job Characteristics Model (5)

Answer 2

5 Core Characteristics
-skill variety
-task identity
-task significance
-autonomy
-job feedback

Question 3

Value-Percept Theory

Answer 3

Based on shared values.

Promotional satisfaction
Pay satisfaction
Supervision satisfaction
Coworker satisfaction
Work itself satisfaction

Question 4

Tellegen-Watson-Clark Model of Mood

Answer 4

Each employee satisfaction, level fluctuates, three different times within the 24 hour Period (positive & negative affect)