Lecture 4

Question 1

Words have power to:

Answer 1

Create perceptions

Influence thoughts

Shape and reflect culture
-Sapi-Whorf hypothesis = language shape cultures

Affect the quality of our interpersonal relationships

Question 2

Word Barriers - prevent understanding

Answer 2

Bypassing : different understanding

Lack of precision : uncertain meaning

• malapropism = similar words sounds
• restricted code = jargon to a group

Allness = untrue generalizations

• indexing = acknowledge uniques
• use I think = interpretation

Static evaluation : don’t let people change

Polarization : Language of extremes

Biased:

• Sexist
• Racially biased
• Demeaning language

Question 3

Words of assertion 5 steps

Answer 3

1. describe
2. disclose
3. identify effects of other person behaviours
4. be silent
5. Paraphrase

Question 4

Non verbal Communication codes

Answer 4

1. Body movement and posture
2. Eye contact
3. facial expression
4. Vocal cues
5. Personal space
6. Territory
7. Touch
8. Appearance

Question 5

5 categories of movements

Answer 5

Emblems- specific understood meaning

illustrators - added verbal message (emphasis)

Affect displays - show emotion

Regulators - control flow

Adaptors - body movement and posture

Question 6

Six primary emotions

Answer 6

Surprise
fear
disgust
anger
happiness
sadness

Question 7

Space rules

Answer 7

Intimate = 0-0.5
Personal = 0.5-1.5
Social = 1.5-3.5
Public = 3.5+

Question 8

Immediacy

Answer 8

communicate likings (contagious)

Question 9

Arousal

Answer 9

Interest

Question 10

Dominance

Answer 10

Power