Lecture 19: Impact Of Access Flashcards
What is the working definition of “access”?
“Access is viewed as a set of more specific areas of fit between a patient and the health care system”
What are the 5 areas of access?
- Availability
- Accessibility
- Accommodation
- Affordability
- Acceptability
What is the definition of availability?
“The relationship of the volume and type of existing services (and resources) to the clients’ volume and type of need”
So supply and demand
How much confidence do you have in being able to get good medical care for you and your family when you need it?
Availability
How satisfied are you with being able to find one good doctor to treat the whole family?
Availability
How satisfied are you with your knowledge of where to get health care?
Availability
How satisfied are you with your ability to get medical care in an emergency?
Availability
What data suggests a (lack of) availability of health care?
Maori vs non-Maori ischaemic heart disease graph
Define accommodation
Aka organisational barriers
“The relationship between the manner in which supply resources are organised and the expectations of clients”
How satisfied are you with how long you have to wait to get an appointment?
Accommodation
How satisfied are you with how convenient physicians office hours are?
Accommodation
How satisfied are you with how long you have to wait in the waiting room?
Accommodation
How satisfied are you with how easy it is to get in touch with your physician?
Accommodation
Define acceptability
Aka psychological barriers
“The relationship between clients’ and providers’ attitudes to what constitutes appropriate care”
How satisfied are you with the appearance of the doctor’s office?
Acceptability
How satisfied are you with the neighbourhoods the doctor’s office is in?
Acceptability
How satisfied are you with the other patients you usually see in the doctor’s office?
Acceptability
Define accessibility
Aka geographical resources
“The relationship between the location of supply and the location of clients, taking into account client transportation resources and travel time, distance and cost”
How satisfied are you with how convenient your physician’s offices are to your home?
Accessibility
How difficult is it for you to get to your physician’s office?
Accessibility
Define affordability
Aka financial barriers
“The cost of provider services in relation to the client’s ability and willingness to pay for these services”
How satisfied are you with your health insurance?
Affordability