Lecture 11

Question 1

What is the inaction hypothesis?

Answer 1

Action is driven by motivation to action and motivation to inaction

Question 2

What are the five assumptions underpinning the inaction hypothesis?

Answer 2

1.Need for inclusion
2.Social judgment
3.Impression management
4.Continuous monitoring for social risk
5.Actions are expressions

Question 3

What are the two implications derived from the five assumptions of inaction hypothesis?

Answer 3

1.Social disincentives of actions
2.Defensive inactions

Question 4

What are the three generic targets of social judgment?

Answer 4

Ability, popularity, trust

Question 5

What are the three strategies to counter social disincentives?

Answer 5

1.Increase incentive (ineffective)
2.Reducing the cost
3.Protecting against the cost

Question 6

What does communication look like in a group where psychological safety is low?

Answer 6

Members are scared to share experiences and information in fear of being marginalised

Question 7

What does communication look like in a group where psychological safety is high?

Answer 7

Rich dialogue and free information sharing between team members

Question 8

What are ways to manage social disincentives in a group?

Answer 8

-Reducing social cost
-Increase social insurance
-Increase social credit

Question 9

How does one increase the social credit in a group member?

Answer 9

Provide them with the conviction that they are:
-Able to contribute to the group
-Popular in the group
-Trusted in the group