Learning aim B: Principles of Management Flashcards

1
Q

Leadership style that involves making managerial decisions without consulting others

A

Autocratic

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2
Q

Allowing employees to have a say in the decision making process. Managers retain ultimate control.

A

Democratic

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3
Q

Leaders are hands off and allow employees to make decisions.

A

Laissez-faire

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4
Q

Is the closest to one that would make the business function and feel like a family unit. The manager is the head of the unit, making decisions for the good of the business and employees.

A

Paternalistic

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5
Q

This leadership style focuses on maintaining the status quo. This leader will simply follow the organisations process and systems by dictating and assigning tasks to their team of employees.

A

Transactional

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6
Q

This leader is focused on and prioritises the needs of their team over their own personal needs.

A

Transformational

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7
Q

These leaders have high levels of self belief and are often visionaries who utilise their charm, personality and excellent communication skills to influence the behaviours, performance and commitment of employees.

A

Charismatic

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8
Q

Specific, Measurable, Achievable, Realistic, Time-bound

A

SMART targets

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9
Q

A manager who is willing to lead by example and role model the expectations has a much greater chance of inspiring their team.

A

Lead by Example

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10
Q

Identifying the problem, collect data/information, compare the solutions, analyse the impact of each decision, make a justified choice, take action & review your decision.

A

Decision Making Tool

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11
Q

Long-term plans of the business from which its corporate objectives are derived

A

Aims

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12
Q

Specific, short-term statements detailing how to achieve the organization’s goals.

A

Objectives

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13
Q

The process of providing reasons for people to work in the best interests of an organization

A

Motivating

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14
Q

Getting people to support the same goals and work well together to accomplish them.

A

Team Building

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15
Q

To get an opinion and information from someone from the organisation you are managing.

A

Consulting

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16
Q

The process of finding solutions to difficult or complex issues.

A

Problem Solving

17
Q

Giving others feedback and showing appreciation

A

Valuing and supporting others

18
Q

Deal with disputes in a constructive way. Identifying the reason for the conflict, focus on the event/behaviours. listen to all participants, put a plan into action and review it.

A

Managing Conflict

19
Q

The contacts a person has with many different people

A

Interpersonal relationships

20
Q

The imparting or exchanging of information or news

A

Communication

21
Q

Giving information to the employee about his or her behaviors or performance.

A

Giving Feedback