Learning aim A principles of Management

Question 1

A process of setting mutually agreed upon goals and using those goals to evaluate employee performance

Answer 1

Management by Objectives

Question 2

Leadership style changes according to the situation and in response to the individuals being managed (their competency and motivation)

Answer 2

Situational and contingency leadership

Question 3

Is a structural approach based on the different management specialisms within a business

Answer 3

Functional Leadership

Question 4

Is focused on and prioritises the needs of their team over their own personal needs. They are focused on achieving the organisations objectives and building the commitment of employees. They strive to change the culture of the organisation.

Answer 4

Transformational Leadership

Question 5

Is focused on maintaining the existing structures and practises. They simply follow the organisations process and systems by dictating and assigning tasks to their team of employees.

Answer 5

Transactional Leadership

Question 6

Emphasises the importance of leaders and managers having full control of three key areas to be able to effectively manage and lead a team, and ultimately achieve the objectives of the business. The three areas are: task, team, individual.

Answer 6

Action Centred Leadership

Question 7

A model of leadership that sees leadership styles varying from leader centered (autocratic) to subordinate centered (democratic)

Answer 7

Leadership Continuum

Question 8

When manager to establishes the organisations strategic objectives and then plan to achieve them. They take into account a wide range of factors & variables.

Answer 8

Planning

Question 9

The core purpose of organising is to ensure the right people, are in the right place, at the right time, with the right resources, to execute their job and achieve the organisations objectives.

Answer 9

Organising

Question 10

This is is focused on managing the people of the business rather than specific tasks. This includes managing individuals and teams in the moment, which is usually executed through a process of prioritisation.

Answer 10

Coordinating

Question 11

Once all of the plans have been executed, resources organised and team members have been co-ordinated, it is crucial that the manager closely monitors the progress made against the original plans, budgets and targets.

Answer 11

Monitoring

Question 12

The manager is able to evaluate where poor progress is being made against the original plans, budgets and targets. Once the manager has this information, it is crucial that they control the various elements to ensure the objectives of the business are achieved.

Answer 12

Controlling

Question 13

A leader that makes you feel enthusiastic or excited about something. An inspiring leader will lead from the front, spend time with employees, connecting with them and set high but achievable targets.

Answer 13

Inspiring

Question 14

This is a leaders ability to energise their team. This is usually achieved when a leader is highly passionate about their role and demonstrates this on a consistent basis to their team.

Answer 14

Energising

Question 15

A stakeholder is someone who has an interest in the business
- Influencing stakeholders means affecting their behaviour or actions
- Persuading stakeholders in a particular way can bring benefit to the business in the long term.

Answer 15

Influencing stakeholders

Question 16

Future planning and business development.

Answer 16

Envisioning

Question 17

The leader would look forward using their experience and knowledge of the business and its related market to produce and develop plans for the business to progress in the future and efficiently achieve the organisations objectives.

Answer 17

Determining best path to success

Question 18

The norms, values, and beliefs that pertain to all aspects of doing business in a culture

Answer 18

Business Culture

Question 19

An encompassing explanation of why the organization exists and where it’s trying to head.

Answer 19

Vision

Question 20

A statement of the organization’s purpose - what it wants to accomplish in the larger environment

Answer 20

Mission Statement

Question 21

The essence of the business’ identity

Answer 21

Ethos

Question 22

The culture of the business will influence the way in which the manager behaves, approach situations, communicate with various stakeholders, and manage employees.

Answer 22

Influences on culture - management practises

Question 23

Once the business has taken into account the legal & regulatory requirements that must form the basis of their policies and procedures, the culture of the business will then influence the final and formal policies and procedures that are produced.

Answer 23

Influences on culture - policies and procedures

Question 24

These structures have fewer levels in the hierarchy. Businesses which have a more open, creative, and innovative culture are much more likely to employ a holocratic/flat workforce structure.

Answer 24

Influences on culture - flat structure

Question 25

These structures have many levels in the hierarchy, with a narrow span of control. A traditional hierarchical structure has a top down approach which typically involves one person being responsible for making key decisions for the business and its employees are just instructed & follow orders.

Answer 25

Influences on culture - hierarchical structure

Question 26

Autocratic leaders tell people what to do, with little/no input from staff. You are likely to have low levels of motivation and only complete the tasks because it is your job, without any desire to go above and beyond or to improve the businesses processes etc.

Answer 26

Influences on culture - autocratic

Question 27

Allowing workers a say in decision making. These organisations will have a more open culture, there is an opportunity to be creative and motivation is likely to be higher.

Answer 27

Influences on culture - democratic