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Administration Policy & Strategy Learn Smart > Learn Smart 9 > Flashcards

Learn Smart 9 Flashcards

1
Q

Which of the following statements about corporate culture is true?

A

Company culture can be a powerful mechanism for communicating the degree to which a company is committed to its values

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2
Q

differences in which of the following cause variations in ethical standards across cultures

A
  • religious beliefs
  • social customs
  • core values
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3
Q

The concept of corporate ____ is based on the idea that a corporation should balance the interest of all its stakeholders, including shareholders, employees, customers, and the local community.

A

social responsibility

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4
Q

Environmental sustainability strategies consist of deliberate and focused actions to conduct businesses in a fashion that does which of the following?

A
  • protects natural resources and ecological support systems

- guards against practices that will ultimately endanger the planet

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5
Q

Short-termism at a company can do which of the following?

A
  • undermine activities that promote long term success

- weaken the company’s brand

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6
Q

A Corporate social responsibility strategy can be defined as

A

the combination of socially responsible endeavors a company elects to pursue

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7
Q

Which of the following have been cited as reasons why a company has a moral obligation to act in a manner that benefits all stakeholders

A
  • civic-mindedness

- ordinary decency

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8
Q

Examining which of the following are ways to determine whether a company is actually guided by its official code of ethics?

A
  • the extent to which daily operations follow the code of ethics
  • whether the company adheres to the code of ethics when crafting strategy
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9
Q

Cultural pressure at a company to hit goals at all costs

A
  • can cause even honorable employees to behave unethically
  • creates an environment in which workers have license to pursue any profitable strategy they can get away with
  • virtually ensures that unethical employees will minimize the importance of observing ethical standards s
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10
Q

in the united states, publicly traded companies must have an official code of ethics or explain why they do not have one

A

in the united states, publicly traded companies must have an official code of ethics or explain why they do not have one

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11
Q

Ethical strategies are good business because they are likely to

A
  • sustain the reputation of the company

- win the approval of suppliers, employees, and investors

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12
Q

Sustainable business practices can be defined as those practices that

A

are capable of meeting the needs of the present without compromising the needs of the future

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13
Q

Which of the following are actions a company should take according to integrative social contracts theory

A
  • Adhere to local values and customs that define the boundaries of ethical behavior
  • Uphold a small number of universal ethical principles that are applicable in all situations
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14
Q

In a world of ethical relativism

A

there are few absolutes for judging the conduct of a company in various markets

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15
Q

Which of the following statements is true concerning the thinking that the business of business is business not eithics?

A
  • that type of thinking has been apparent in a number business scaldals covered in the media
  • the type of thinking is dangerous it increases the likelihood that a company will adopt unethical strategies
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16
Q

A cultural norm at a company can be understood as

A

-the generally accepted methods of doing business on a day to day basis

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17
Q

Which of the following statements about corporate social responsibility (CSR) are true?

A
  • CSR strategies are often linked to a company’s core values
  • corporate citizenship is a term commonly used to describe CSR initiatives
  • Many firms organize their CSR strategies around theme that are consistent with their production or market strategies
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18
Q

Business managers who are not deeply committed to ethical principles may nether less act ethically because they

A
  • Wish to avoid scandal and disciplinary action
  • hope to prevent their staff from thinking negatively of them

recognize the risks associated with unethical srategies

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19
Q

Which set of standards takes precedence in integrative social contracts theory?

A

universal ethical norms

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20
Q

Some people have argued that there is an implied social contract between a business and the members of society, according to which of the following

A
  • the members of society agree not to unreasonably restrain a business’s pursuit of fair profit
  • a business has a amoral responsibility to promote the general welfare and avoid doing harm
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21
Q

Ethical business strategies

A

-typically rise from managers

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22
Q

Adherents of the concepts of ethical relativism believe that

A
  • given actions are ethically right or wrong depending on the ethical norms of the country in which they take place
  • holding a common template for judging the ethics of business actions everywhere is ethically problematic
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23
Q

which of the following have been cited as reaason’s why a company has a moral obligation to act in a manner the benefits all stakeholders

A
  • Civic-mindedness

- ordinary decency

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24
Q

Senior executives can take steps to ensure that a company abides by its code of ethics by asking if

A

there is anything in a proposed action that the SEC might consider

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25
Q

which of the following practices increase the likelihood that a company will pursue unethical business strategies?

A
  • faulty oversight of daily business practices

- putting pressure on company managers to meet short term targets

26
Q

The environmental sustainability strategies of ford and green mountain coffee roasters have shown that

A

a significant number of consumers will buy a company’s products in part to encourage environmentally sustainable business practices

27
Q

Companies whose success depends on sustaining high morale and most are likely to pursue CSR strategies that

A

create a culture in the workplace that inspires dedication

28
Q

Which of the following are losses from pursing unethical strategies that are difficult to measure?

A

the dissatisfaction of employees with a demand company reputation

29
Q

Which of the following practices at the company Enron likely promoted unethical behavior among employees?

A
  • encouraging employees to operate outside of company policy to raise revenues
  • pursuing an aggressive performance evaluation process that led to dismissal if employees who did not bring enough revenue
  • celebrating the wealth of high performing employees to motivate other employees to match the star teams work results
30
Q

the possible consequences of a companys missing a financial target include

A
  • decreased stock prices

- a lower credit rating

31
Q

In some cultures, the practices of bring customs officials and paying kickbacks to customers have been justified on the grounds that

A

are similar to tipping a server in a restaurant

32
Q

Which of the following statements best describes the clorox companys corporate social agenda

A

the company has linked its corporate social agenda with actions that support philanthropy and improve the quality of life.

33
Q

which of the following examples illustrates how socially responsible policies can save a company money in other areas?

A
  • a company offering insurance benefits to a full time and part time employees and having lower rates of employee turnover
  • a company investing in a program that helped employees quit smoking and saving millions in health care costs
34
Q

A company that is committed to environmental sustainability strategies can enhancer revenues by

A
  • Adding energy-saving products to its line of core products

- finding ways to sell rather than dispose of the by products of manufacturing

35
Q

Which of the following are indicators used to help rank companies in the dow jones sustainability world index for socially conscious investors

A
  • corporate governance
  • labor practices
  • climate change mitigation
36
Q

Examples of unbelievers sustainable business practices include

A
  • showing overseas suppliers farming methods that reduce the use of pesticides and maximize annual yields
  • tracking agricultural indicators in the food processing division of the corporation
37
Q

The global reporting initiative has created

A

a standard framework for comparing company efforts toward achieving corporate social responsibility

38
Q

Companies that cross ethical boundaries to meet short-term goals are likely to

A

continue to take unethical steps to meet requirements

39
Q

A crisis in the residential real estate market was caused in part by which of the following strategies by some banks and mortgage companies

A
  • disguising the nature of the loans and repacking them for sale to investors
  • boosting fees earned on home mortgages by lending to high risk clients
40
Q

which of the following examples show how a commitment to environmental sustainability strategies can offer opportunites for a company to develop new products or increase salses of existing products?

A
  • General electric expanded sales of wind turbines

- nissan and chevy created electric cars

41
Q

Which of the following stratements about the consequences of pursuing unethical business strategies is true?

A

the more serious the ethical offense the more costly the damage

42
Q

self-dealing refers to instances when managers

A

use their position to promote their own private interests rather than the interests of the firm

43
Q

Companies that place the little importance onoperating in a socially responsible manner may be vulnerable to criticism from pressure groups whose tactics include

A
  • promoting product boycotts

- generating negative publicity in the media

44
Q

Unilevers repackaging of product in order to use less plastic has

A

helped the company reduce the amount of waste that accumulates in landfills

45
Q

Tighter oversight of banks and mortgage companies resulted from which of the following ?

A
  • a court settlement that included mechanisms for monitoring lending institutions
  • a lawsuit initiated by the attorneys general of almost every state
46
Q

Companies with a reputation for social responsibility and sustainable business practices

A
  • enhance their ability to retain employees

- generally have lower costs for staffing training and recruitment

47
Q

An Environmental sustainability strategy can enhance a companys competitive advantage by

A

promoting the companys reputation among environmentally conscious customers

48
Q

Corporate social responsibility programs commonly include actions that

A
  • sustain the environment
  • promote diversity in the workforce
  • enhance employee well being
49
Q

Which of the following are strengths of the concept of ethical universalism

A
  • the concept of ethical universalism helps multinational companies set ethical standards that apply to all personnel
  • ethical universalism draws from the ethical views and traditions of numerous societies and cultures
50
Q

Although many people would agree that child labor is lamentable, others have noted that which of the following are true?

A
  • labor opportunities for children are preferable to a life of begging, drug trafficking, or prostitution
  • many poor families throughout the world required financial contributions from their children in order to survive
51
Q

When activist groups criticized nike for the working condition’s in the asian factories that produced nike footwear, company chairman phil knight

A

began to monitor working conditions in the factories that made nike products

52
Q

Which of the following should take the lead in ensuring that a company’s strategic initiatives are in line with the companys code of ethics

A

senior executives

53
Q

research has shown a link between product-boycott announcements and

A

declining stock prices

54
Q

which of the following are losses from pursuing unethical business strategies that are difficult to measure?

A

the dissatisfaction of employees with a damaged company reputation

55
Q

which of the following are considered tabgible, monetary costs of pursuing enethical business strategies?

A
  • fees for ethics training of personnel
    -government imposed fines
    legal fines
56
Q

Which of the following measures is most likely to reduce he practice of self dealing a company?

A

establishing an independent broad to hold managers accountable for their actions

57
Q

Integrative social contracts theory

A

gives managers clear guidance when considering differences in ethical standards among countries

58
Q

Damage to a companys reputation that results from unethical behavior can

A
  • make creditors hesitant to loan funds to the company
  • encourage employees to leave the company
  • create challenges for recruiting talented staff in the future
59
Q

Social activist in industrialized countries who focus on the issue of child labor claim that corporations

A

should not obtain products form foreign suppliers that use underage workers

60
Q

ethical universalism

A

allows for a single set of standards

61
Q

In some countries it is common to pay bribes to government officials in order to accomplish which of the following?

A
  • win a government contract
  • facillitate an administrative ruling
  • obtain a license or permit

Administration Policy & Strategy Learn Smart (11 decks)

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