Learn Smart 10 Flashcards

1
Q

A company may choose to outsource certain value chain activities because

A
  • another company may have the capability to perform those activities more efficiently
  • outsourcing an activity may allow a company to concentrate its efforts on activities that are at the core pf its strategy
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2
Q

A Companys formal and informal arrangements of tasks, responsibilities, and lines of authority and communications make up the companys _______ structure

A

organizational

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3
Q

Staffing the organization of a company involves

A

assembling a management team and hiring employees

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4
Q

the type of organizational structure that best suits a firm depends on which of the following?

A

firms size and complexity

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5
Q

which of the following groups are involved in executing a new business strategy?

A
  • mid level managers

- senior managers

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6
Q

which of the following is an example of outsourcing a value chain activity?

A

a winery contracts farmers to produce grapes

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7
Q

Acquiring capabilities through a merger or an acquisition

A

often allows a company to add capabilities more quickly than developing new capabilities internally

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8
Q

Cross-business strategic fit can be defined as

A

the efficient coordination of individual business units in a corporation?

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9
Q

which of the following statements regarding the execution of a strategy are true?

A
  • some managers have more successful than other managers with certain approaches to implementing new strategy in a high-performance company
  • many of the policies and procedures in a business strategy need to be customized to fit the particular of a companys situation
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10
Q

which of the following are characteristic of a well managed business network structure?

A
  • it often has one firm playing the central role of coordinating activity among partners
  • it encourages cooperation and collaboration among partners
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11
Q

which of the following statements about delegating authority in a company is most accurate?

A

top managers have a variety of options when considering how much authority to delegate to people at lower levels of the organization

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12
Q

some regularly used methods of capability building include

A
  • merging with other companies
  • establishing partnerships with other companies
  • developing capabilities within the company
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13
Q

When assembling a strong management team, it is crucial to fill positions with more people who

A
  • have experience delivering results

- are clear thinkers

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14
Q

which of the following are ways that a company can access a capability through a collaborative partnership?

A
  • by outsourcing the value chain activity in which the company’s capabilities are substandard
  • by engaging in a joint venture with another firm that has a complementary set of capabilities
  • by collaborating with a company, internalizing its methods and acquiring its capabilities?
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15
Q

What are three key actions required to build an organization capable of good strategy 3execution?

A

finding and growing the needed resource and skills necessary for strong strategy execution

  • developing strong management and finding the right employees for the organization
  • implementing sound structure within the organization
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16
Q

a substandard management team is likely to

A

waste the effort of the people working under them

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17
Q

which of the following correctly describes the two extremes in organizational decision making?

A
  • to centralize decision making, which gives top executives considerable control over daily operations
  • to decentralize decision making which can gives mid level managers more authority to make decisions
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18
Q

when attempting to collaborate through a joint venture or strategic alliance, a company should

A

select a partner based on the degree of compatibility between the two companies

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19
Q

what are the four basic types of organizational structure

A
  • functional
  • matrix
  • multi divisional
  • simple structure
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20
Q

the process of executing strategy

A

usually involves all value chain activities

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21
Q

in a diversified company, the corporate parent

A

may need to centralize operations to achieve a cross business strategic fit among its separate businesses

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22
Q

which of the following statements about a functional organizational structure are true?

A
  • functional structures are known as departmental structures

- the main advantages structures over simple structure is greater task specialization

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23
Q

managers can accelerate the process of capability building by

A

developing “stretch objectives”

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24
Q

Which of the following are risks for a company that transfers capabilities through mergers or acquisitions?

A
  • the new company may experience a prolonged slump in stock price if the transfer process does not go smoothly
  • incompatibilities between the two formerly separate companies may disrupt the transfer process
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25
Q

Which of the following statements decentralized organizational structures?

A

mid-level managers front line employees are inclined to show initiative and be more productive in decentralized systems

26
Q

which of following are are advantages of a multi-divisional organizational structure?

A
  • improved decision making within each division

- a hierarchical structure that allows executives to oversee a diverse set of operations

27
Q

when implementing a business strategy a manager needs the skill to

A
  • integrate thee work of different groups into a cohesive whole
  • build a consensus and keep projects moving
28
Q

which of the following scenarios best corresponds to the disadvantage of decentralized organizational systems?

A

quarterly profits fall because of minimal collaboration among different units in the company

29
Q

the many roles of a relationship manager include which of the following ?

A
  • facilitating communication and cooperation

- getting the right people together for an initiative

30
Q

which of the following statements accurately a discharge of centralized decision making?

A

a business with a centralized decision making structure may be slow to respond to changing market conditions

31
Q

developing an organizational capability into a tried and true competence requires

A
  • maintaining appropriate levels of resource investment

- mastering the ability through repetition and sustained time on task

32
Q

the main disadvantage of a multi divisional business structure is that it can

A

inhibit cross business collaboration

33
Q

the bigger the corporation the more strategy execution depends on

A

operating managers who direct the implementation of changes at the lower levels of the company

34
Q

When devising an action agenda, each manager within an organization needs to determine

A
  • what needs to be accomplished in his or her area of responsibility in order to carry out the strategy
  • how to accomplish the various things that must get done in order to execute the strategy
35
Q

During the early period of capability, progress is often

A

fitful and delayed by mistakes

36
Q

In addition to helping companies develop strategy-critical competencies, outsourcing can also help a company

A
  • eliminate bureaucracies that can stall business processes

- adopt to changes in the market quickly

37
Q

To match a structure to strategy effectively, a strategy implementer does which of the following?

A
  • picks an organizational design and alters the design appropriately to meet the company’s needs
  • supplements the organizational designs with task forces and teams to facilitate coordination
  • sets up the communication and reporting mechanisms that will best help the company execute its strategy
38
Q

Which of the following statements about multi-divisional organization structures are true?

A
  • each division within a multi-divisional structure is essentially a business
  • the individual within a multi-divisional organization often operate as independent profit centers
39
Q

When setting an action agenda for implementing a business strategy, a business manager should begin by

A

assessing what the organization needs to do differently in order to carry out the strategy

40
Q

which of the following statements regarding the matrix organizational structure is true?

A

An employee in a matrix structure may be required to report to several different managers

41
Q

Outsourcing can help

A
  • consumer electronics companies get next generation products to market ahead of the competition
  • car companies produce new models more quickly
42
Q

to help meet find, retain and develop talented employees, Deloitte offers which of the following programs?

A
  • A definitive and clearly communicated route through the firms hierarchy
  • Training programs for all employees as they are promoted through the ranks
  • incentives for top performers, including fellowships and coaching
  • guidance in the form of closing mentoring relationships or sponsorship’s
43
Q

Some companies avoid establishing ideal organizational relationships in order to

A

keep existing reporting relationships intact

44
Q

A multidivisional organizational structure is

A

a decentralized structure consisting of a set of operating divisions with a central headquarters that monitors divisional activities

45
Q

a simple organizational structure is

A

a structure in which a central executive handles all major decisions and overseas organizational operations

46
Q

which of the following are common measures that companies ave taken to demonstrate their commitment to ongoing training

A
  • reimbursing employees for tuition payments for additional college training in their field
  • establishing internal universities
47
Q

Deloitte has been recognized on lists of the best companies to work for due to its

A

close attention to finding, keeping an developing skilled employees

48
Q

which of the following is a disadvantage of matrix organizational structures?

A

the matrix structure can increase internal costs by adding a layer of management to oversee business operations

49
Q

Which of the following statements about the relationship between value chain activities are true?

A
  • some value chain activities are more critical than others for effective strategy execution
  • companies should make critical value chain activities the centerpieces of their organizational structure
50
Q

in general, companies seeking to update and remodel existing capabilities find it less time consuming to begin the process by doing which of the following?

A
  • recombining proven company capabilities

- working from an established template

51
Q

Which of the following statements about the benefits of assembling a highly capable management team is correct?

A

managers who work well together can produce better results than one or two managers working on their own

52
Q

which of the following is an action that is likely to be taken by a stronger manager?

A

scheduling a weekly meeting with mid-level managers to check on the progress of frontline employees

53
Q

Which of the following statements concerning the disadvantages of a decentralized system are true?

A
  • top level executives may experience difficulty monitoring the actions of personnel under their supervision
  • managers and employees can more readily make decisions that undermine the interest of other areas of the company
54
Q

if strategy-critical activities are the centerpiece of a company’s organizational structure, it is likely that

A

the company will dedicate the necessary resources to those activities

55
Q

as individual and team experience grows, the process of capability building can be accelerated by

A

motivating individuals and teams through incentives

56
Q

In small organizations, top managers are typically required to

A

establish action steps interact directly with frontline managers and employees

57
Q

which of the following statements is true about decentralized organizational structures?

A

mid level managers and frontline employees are inclined to show initiative and be more productive in decentralized systems

58
Q

Characteristics of the simple structure include

A
  • few rules

- minimal use of training

59
Q

which of the following scenarios best corresponds to characterisitcs of decentralized organizational system?

A

a company experiences a sustained period of high morale because people feel empowered to direct their own work.

60
Q

the first step to developing an organizational ability involves

A
  • identify the right people to lead the process

- shaping the work of individuals into a collaborative effort