Leading Diverse Groups

Question 1

4 types of diversity
SOB 1

Answer 1

demographic

cognitive/behavior

organizational/structural

global

Question 2

demographic diversity
SOB 1

Answer 2

age

race/ethnicity

religion

gender

socioeconomic status

family status

disability

geographic origin

Question 3

cognitive/behavior diversity
SOB 1

Answer 3

styles of:
work

thinking

learning

personality

Question 4

organizational/structural diversity
SOB 1

Answer 4

background characteristics such as prior experience in a particular org/institution that could affect team interactions

Question 5

global diversity
SOB 1

Answer 5

language(s) spoken

citizenship/naturalization status

Question 6

Importance of managing org diversity and inclusion
SOB 2

Answer 6

managing diversity leads to more productive and creative units in accomplishing the msn

Org Culture/Climate

Respect Individuality/Leverage diversity

establish common ground

Question 7

3-Step process for countering bias
(counterACTing Bias) (ACT)
SOB 3

Answer 7

Acknowledge

Calibrate

Transform

Question 8

Acknowledge
SOB 3

Answer 8

ACCEPT or ADMIT existence of own bia(es)

understand own bias often NOT reflective of reality

Question 9

Calibrate
SOB 3

Answer 9

ADJUST own perceptions so they can be used more accurately

transcend binary thinking/explore w/empathy

Question 10

Transform
SOB 3

Answer 10

MAKE CHANGES to character/form of your engagement

set the example