Leadership, Administration and Management Flashcards
Organizational Form
3 basic forms:
Vertical
Horizontal
Matrix: staff members belong to functional teams and have responsibility that cut across different departments. Encourages interdisciplinary approaches to problem-solving. Difficult to manage and can be ineffective for larger organizations.
Flow charts
Solid lines = direct formal reporting
Dotted lines = indirect informal reporting
Compensation Plan
HR
Compares salaries to other organizations to determine if salaries are competitive.
Administrative Operations
The operation of a planning organization managing time and resources of the employees and team, monitoring contacts between staff members, management, the governing body, stakeholders, and the general public. And monitoring of the permit approval process.
Performance Monitoring
Sets goals for organizations and monitors progress towards goals.
Classification System
HR
Allows employees to move from entry-level to mid-level to managerial positions.
360 Degree Performance Reviews
Employees receive feedback from people they report to, people that are peers, and people that work for them.
Strategic Planning
- Analyze the community or organization’s needs.
- Identify results - determine what long-term objectives the city or organization is going to pursue.
- Admit uncertainties - analyze the Strengths, Weaknesses, Opportunities and Threats (SWOT) relating to the objectives.
- Involve strategic stakeholders.
- Develop and evaluate alternatives.
- Identify the role of the city.
- Develop a funding policy.
- Evaluate performance.
Span of control
How many people someone is managing, including subordinates of subordinates
Staff functions
everyone is together (budgeting, planning, HR)
Line functions
direct services people work separately
According to Terry Clark’s Project Management for Planners: A Practical Guide, how should a project manager spend his/her time?
Initiating 5% Planning 35% Executing 25% Controlling 25% Closing 10%
